Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
867 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eddiebygiddy.com is listed under Health Equipment.
eddiebygiddy.com (eddiebygiddy.com) has 867 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 103 reviews with 2 stars · Clear filters
Does very little, if any, to help me.
By William
Response from eddiebygiddy.com· Sep 3, 2020
Hello William. We're sorry to hear about your experience. We sent you an email to better assist you. We look forward to improving your experience. Thanks again for trusting us with your sexual health and wellness.
For the price, Giddy should be more comfortable, higher quality, and more durable.The elastic band pinches and I can't wait to take it off. The cheap plastic inside the device has broken at the point of the arch and now the Giddy does not clamp as tightly. It fits tight and does help with my erection, but I would not buy it again unless the price were less than $20.
By Randal P.
Response from eddiebygiddy.com· Sep 3, 2020
Hi Randall, thanks for your feedback. Eddie is constructed from medical-grade polycarbonate/ABS alloy, and coated in medical-grade proprietary thermoplastic elastomer (TPE). If used as instructed, Eddie is durable, and soft to the touch. We frequently assist customers who accidentally pulled the legs of the device apart too far, or, applied/removed Eddie differently than what is recommended in the Instructions for Use. We go to great lengths for added quality assurance - costly research and development, legal expenses associated with FDA Class II registration, medical-grade US manufacturing facilities, production of the ED guide video series, premium packaging, expedited shipping, marketing, and advertising, and others. As such, Eddie is available at one of the most affordable price points on the market for ED treatments. We sincerely appreciate you being a Giddy customer and for trusting us with your health and wellness.
Size D is still too small for me. I can barely get it on when erect and can not get any bands on at all once it’s on. Will keep trying on positioning it when not quite hard, but still no bands until mostly soft
By Steve L.
Response from eddiebygiddy.com· Sep 2, 2020
Hi Steve, we're sorry to hear your Eddie isn’t the perfect fit. For now, Eddie’s only available in four sizes; A, B, C, and D, which fits approximately 98.99% of men in the US. We sent you an email to better assist you, and we look forward to improving your experience!
Not giddy about Giddy: Be careful about sizing. Realize the device constricts and could harm what matters to you and yours. That was my experience and with regret, I don't recommend this device. If you have an ED problem, lose weight, exercise regularly, change your diet. If you are healthy, what matters to you and yours will work just fine. Reviews prompt support responses. We'll see how this goes.
By Arthur
Response from eddiebygiddy.com· Sep 2, 2020
Hi Arthur, we're sorry your Eddie doesn’t seem like the right fit. If it feels too tight, it won’t work. Our team has emailed you with information about how the device should feel, by design, and how we can help improve your experience by getting you the right size. Talk soon!
I have never received my second device. I order the two pack but only received one. It’s been months since I sent a email and never received a follow.Definitely a rip-off!
By Steven W.
Response from eddiebygiddy.com· Aug 31, 2020
Hi Steven, thank you for your feedback and I'm sorry to hear about your past experience. We've made enormous effort to improve our customer service since we first launched, and we're happy to look into this further. Please check your email - we've look forward to making things right!
Honestly I think it was too small and it broke
By James N.
Response from eddiebygiddy.com· Aug 31, 2020
Hi James, we're sorry to hear you weren't fully satisfied with your Eddie. If your device isn’t the right size, it won’t work as intended. Most of the time, this is the source of the issue you're experiencing. We sent you an email to better assist you. We look forward to improving your experience and helping you achieve the best results!
Service is good but see product review!
By Thomas
Response from eddiebygiddy.com· Aug 27, 2020
Thanks so much for sharing your experience, Thomas! We're happy to hear you're enjoying your Eddie.
It was three months ago and I stop using it after 3 weeks. In my, it is a gimmick.
By Robert R.
Response from eddiebygiddy.com· Aug 27, 2020
Hi Robert, we're sorry to hear you're unhappy with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your honest feedback - we look forward to improving your experience.
