Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
867 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eddiebygiddy.com is listed under Health Equipment.
eddiebygiddy.com (eddiebygiddy.com) has 867 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 235 reviews with 5 stars · Clear filters
The service is very good and responsive. Shipping can take a while.
By Charles P.
Response from eddiebygiddy.com· Feb 24, 2021
Hi Charles. We're so happy to hear you’re enjoying Eddie! We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness.
The service provided by Giddy is first rate and fast. My first Eddie was a tad large I requested the smaller size and it arrived in a few days not questions ask.
By David C.
Response from eddiebygiddy.com· Feb 24, 2021
This is great to hear, David! We love it when customers find their perfect fit. Thanks for being a customer, and please let us know if we can help with anything.
Fast shipping, and many helpful videos about the product and ED.
By Jeff Z.
Response from eddiebygiddy.com· Feb 24, 2021
Hey Jeff, thank you so much for the support. We're excited for you to experience the benefits of Eddie and the ED guide video series. Please reach out to our team with any other questions you might have - we're here for you!
I got mine as a gift from my wife and she guessed the wrong size. Then I needed to get a larger size and eliminate some pain but I could tell the original smaller device did work and help me for sure, Shane was terrific in the customer service as we worked together to figure out how she ordered it initially and what size she picked. He worked very hard to help me get a size change and it was a testament to great customer service. I really give him kudos for the service which is so important when you don't know exactly what the size should be. Remove that worry and see if they work for you like it worked for me. Terrific product made possible by superior service!
By Bob S.
Response from eddiebygiddy.com· Feb 24, 2021
Hi Bob - thank you for your kind words. We truly appreciate it, and love getting feedback from couples who are happy with the results! We’ll be here if you need anything!
Amazing - Harder, stronger, longer, check. The only thing is need some bigger sizes for the bands, the small ones are way to small. And Hard to take off- mayber bigger tabs
By Brent W.
Response from eddiebygiddy.com· Feb 22, 2021
Hey Brent! We're so glad to hear you're enjoying your Eddie. Thank you so much for sharing this feedback. We're continuously working to improve our product experience for our customers, and your comments have been shared with our team. Please let us know if we can assist you further!
The service was great, especially the response time once we were able to communicate the issues
By John K.
Response from eddiebygiddy.com· Feb 18, 2021
Hi John. We're so happy to hear you’re enjoying Eddie! We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness.
Their customer service is prompt, and they take care of their customers. They stand by their product.
By Mitch B.
Response from eddiebygiddy.com· Feb 18, 2021
Thank you so much for your support, Mitch! Glad to hear you're enjoying Eddie. Let us know if you need anything!
Works wonderful, I love the Giddy !!!!!!
By kenny W.
Response from eddiebygiddy.com· Feb 18, 2021
Thanks for sharing, Kenny. We're happy you're experiencing the benefits of Eddie!
