Ecwid by LightspeedReviews of ecwid.com

The customer support of Ecwid Team is really amazing! I thought I would not get a reply at all, yet they replied and thoroughly guided me! The best part is, the person on the other hand that I was talking to was not a bot in the first reply! I was talking to a human customer support from the get go!

I have been with ecwid for many years, and I found their support very helpful and personal

How seamless working with ecwid is and integrating my payments without needing a credit card

Thank you for your expertise and dedication to excellence I truly appreciate your support and dedication to greatness

Very easy to work with it. I love it.

I am thoroughly impressed with Ecwid. The user experience is outstanding, highlighted by the simplicity of the sign-up and initial store configuration. Day-to-day store management and updates are remarkably straightforward. Furthermore, the support team is exceptional; their chat feature consistently provides prompt and effective answers to any queries I have.

Ecwid provides everything you need to launch a fully functional online store. The setup process is simple for sellers, and buyers enjoy a seamless shopping experience right out of the box. With fewer add-ons and minimal configuration required, Ecwid lets you focus on growing your business instead of managing your store.

I’ve been using Ecwid for over a year now, and I can confidently say I highly recommend it. Their platform is excellent, and their customer service responds to emails within 24 hours. They constantly add new features—almost weekly—working hard to enhance the eCommerce experience. I always recommend Ecwid to my friends and colleagues. What I love: • Outstanding customer service • Extremely easy to use—adding and managing products is simple • Quick and easy instant site creation, with pages and sections • Fast customer notification emails • Mobile app is excellent and makes order management simple • Smooth integration with Zapier, ShipStation, and other apps • Fast site loading times; catalog uses Ajax for smoother performance • Easy and visually appealing page section customization • Great mobile responsiveness • Abandoned cart management is simple • Intuitive site appearance and content management • Easy to configure and edit payment and shipping options • Customer-friendly cart and checkout, with working tracking • Options for regional and multilingual websites (not using personally, but great feature) • Easy management and editing of store labels Feedback / Suggestions: • Create a dedicated blog section instead of using product categories for articles • Add support for rich snippets like Organization, OnlineStore, and Article schema • Option to INDEX or NOINDEX product pages (now available) • Custom dropdown menu items (now available) • Ability to add App Store and Google Play icons in contact info • Include images in the sitemap • Remove products/pages/ from policy URLs • Auto-insert ALT text for images if empty using title or file name • Make the discount code placeholder more visible on checkout • Media/photo library for reusing images instead of re-uploading • Section library to save sections for reuse on other pages (duplicate section feature currently limited to 10 pages) • Customize customer email templates based on payment or fulfillment status • Import & export discount codes Overall: I will continue using Ecwid for all my clients and will always recommend it. Their hard work, constant improvements, and excellent customer service make them an outstanding choice. Love what you’re doing—keep it up!