Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
430 reviews
Ecwid by LightspeedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ecwid by Lightspeed is a hosted cloud commerce platform used by hundreds of thousands of merchants in 175 countries, 50 languages and offers the easiest way to add an online store to any website, social site or multiple sites simultaneously. With Ecwid, you get everything you need to start selling online in minutes. Easily embedded into any web presence and leading POS systems, you can market, merchandise and sell products and services from multiple online stores with mobile management and point-of-sale integration anywhere at any time. Start selling now with Ecwid!
Ecwid by Lightspeed (ecwid.com) has 430 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 293 reviews with 5 stars · Clear filters
I have been using Shippo for several years now. Excellent rates for USPS and integrates nicely with my UPS account. Customer service has always been fast and very helpful. I highly recommend Shippo for any small business!
By Arthur G H Power I.
ECWID is awesome, easy to use and so professional. I would definitely recommend them
By Sylvia B.
I needed quick, no fuss, way to get eCommerce up and running on my site. After researching all my options based on my needs, Ecwid rose to the top. I'm so pleased with the ease of use, payment options, and even web + app interfaces. No stress, all success! Thanks, Ecwid!
By Jonquil and Mr B.
Ecwid has been fantastic to work with! Really care about their customers and do what they can to help you be successful!
By Shelby B.
Headache free service
By Yaser K.
I've been using Ecwid since we started making and selling faceshields about 3 months ago. I did a bunch of Googling of various e-commerce sites and spent a few days trialling a few. Ecwid came out on top by a long shot by being so simple yet effective to use. It tied in brilliantly with our payment system, allows me to generate products to populate with Facebook and into our website with a nice API meaning no coding was necessary. The mobile app means I can keep track of orders when I'm away from my office and it even lets me add tracking to parcels being sent out. The times I've needed to use the customer support when I couldn't figure something out myself has been a pleasure - one of the team even did a bit of back end coding for me while I was on the phone to then as I couldn't get the layout to do exactly what I wanted. So overall, it's been a great experience so and I wouldn't hesitate in recommending Ecwid if anyone was to ask. Cheers
By Peter W.
I'm very impressed with Ecwid and here's why. I'm a glass-blowing artist and I've been trying to find a platform that works well with handcrafted artwork. I have used several different platforms before and none of them ever really have done what Ecwid can do. I'm not in the business to learn HTML or cascading style sheets to fix my online gallery of artwork and I'm also not able to spend a week reading a book on how to sell online. yet, it seems as though the other companies that I have been with I want you to do that. Ecwid is not like that which makes my life easier, all I want to do is sell my artwork. They have guided me through the process of making sure that I say the right words, they've actually made it easy to connect to WordPress so I can have that online gallery feel, and if I have any troubles, they have a technician there for me to help me fix the issue which is wonderful.
By Burt
Ecwid is so easy to use and it makes me look like I am good at this kind of thing. I love it. My customers make comments about how user friendly it is! When I contact Ecwid for help, I always get a quick, clear solution to my problem. They listen to their customers and make new additions that we ask for. The price is right and there are no hidden charges. So glad I found Ecwid.
By Kerrie T.
