Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,978 reviews
eCosmetics.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
7,978 approved reviews, newest moderated first
I love this company. They always run the best sales. Everything is exactly as described. I always check them before I order from Macy’s or any big box store.
By Jen G.
Response from eCosmetics.com· Jun 17, 2025
Thank you so much for your wonderful review! We’re so glad to hear you’ve had a great experience with us. Your support means a lot, and we truly appreciate you being part of our community! Looking forward to serving you again soon!
The ease of ordering and the pricing of products
By Donna
Response from eCosmetics.com· Jun 17, 2025
Thank you so much for your 5-star review! We're glad to hear you had a smooth ordering experience and found our pricing competitive. We truly appreciate your support and look forward to serving you again!
They have good promotions and always receive my order
By Kim T.
Response from eCosmetics.com· Jun 17, 2025
Thank you so much for the wonderful review! We are so happy to hear you're enjoying our promotions and that your orders have been arriving smoothly. We truly appreciate your continued support.
Good discounts on the product I bought.
By Nereida Soto R.
Response from eCosmetics.com· Jun 17, 2025
We appreciate your positive feedback and are glad you found great discounts on your purchase. Thank you for the five-star review!
Very easy to order and a nice discount for first time buyers
By Mary kay H.
Response from eCosmetics.com· Jun 15, 2025
Thank you so much for your kind review! We're thrilled to hear that your first shopping experience was easy and that you enjoyed the discount. We look forward to serving you again soon!
I WOULDN’T EVEN GIVE ONE STAR. I USED MY MC IN MY APPLE WALLET TO CHARGE THIS ORDER AND IT AUTOMATICALLY PUT IN A VERY OLD MAILING ADDRESS. I IMMEDIATELY NOTICED ORDER DIDN’T ALLOW ME TO CHANGE MAILING ADDRESS, LIKE MOST SITES. I CALLED YOUR CUSTOMER SVC AND TOLD THEM TO PLS CHANGE TO CORRECT CURRENT MAILING ADDRESS. THEY PROMISED ME THAT AS SOON AS MY ORDER SHOWED UP IN THE SYSTEM, THEY WOULD CORRECT MAILING ADDRESS AND EMAIL ME CONFIRMATION. LATER THIS AFTERNOON I RECEIVED SHIPPING EMAIL WITH THE OLD ADDRESS!!! I CALL CS AGAIN AND THEY WERE OF NO HELP!! After submitting this review and contacting CS for a 3rd time, advising them the tracking said only label was prepared and they were waiting for product and demanding cancellation and refund, they finally agreed to fully refund and cancel my order, Whew,,,so much effort to make things right.
By Nat
Response from eCosmetics.com· Jun 15, 2025
Thank you for your feedback. We're very sorry for the frustration this caused. Our system processes orders immediately once submitted, so any change or cancellation request is not guaranteed. A customer service representative reached out to you via email to further assist. Our Customer Care Representatives are also always available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Says Quick delivery Price
By Theresa A D.
Response from eCosmetics.com· Jun 14, 2025
Thank you for your feedback! We're pleased to hear that you were satisfied with the quick delivery and pricing. We truly appreciate your support and look forward to serving you again in the future.
Good prices and shipped fast!
By Xotchil
Response from eCosmetics.com· Jun 14, 2025
Thank you for the 5 stars! We are so happy to hear that you have had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.
