Outstanding product match with exceptional service…
The scooter are great but the customer service is beyond exceptional. Any issue that came up over purchasing over 3 of their scooters were handled immediately.
By Walter C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
141 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ecomobi is dedicated to using technology to bring warmth and humanity into everyday life. We focus on electric mobility tools, offering safe and convenient travel solutions for those facing mobility challenges due to age, health, or other reasons. Every product we create is more than just transportation—it’s a bridge to family connection, personal autonomy, and human dignity. We believe that the freedom to move is fundamental to living an independent and fulfilling life. Guided by the vision of "empowering life," Ecomobi blends innovation with compassion to reignite the passion for living and bring hope and joy to our users.
Ecomobiclub (ecomobiclub.com) has 141 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 124 reviews with 5 stars · Clear filters
The scooter are great but the customer service is beyond exceptional. Any issue that came up over purchasing over 3 of their scooters were handled immediately.
By Walter C.
Excellent customer support in making sure my Free gifts were added.
By Tracy
Very battery efficient and great turning.
By Jacqueline W.
I recently purchased an Ecomobi MS02-F and a battery, and I am very impressed with both the build quality and the company's integrity. When I encountered a minor fitment issue with the battery size, their customer support team (especially Elsa) was incredibly helpful. They responded quickly, understood the situation perfectly, and resolved it beyond my expectations. It is rare to find a company that stands behind its products and cares this much about customer satisfaction. I highly recommend Ecomobi to anyone looking for reliable mobility solutions!
By Walid A.
A great company to deal with everything 100% as quoted recommend very highly
By Don E.
Although my entire order has not arrived yet and my spare battery ordered had a malfunction, the company was receptive to correcting the issues and the main scooter arrived very quickly and intact.
By fire H.
I was impressed by your impeccable line of communication. I was worried about the typo with the shipping address. This was corrected swiftly and I am confident that I will soon receive my package.
By Vincent B.
I received the battery I ordered very quickly. Great company to work with.
By Chris L.