Works great
Works great for Amazon reviews
By Chris
Response from eComEngine· Nov 9, 2020
We are glad to hear FeedbackFive is working well for you! Thank you for the review!
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
105 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eComEngine’s cutting-edge operational analytics provide automated, actionable insights at the SKU level to help sellers succeed on Amazon. We make it easy to access and understand the most critical data points so you can protect your brand, manage inventory, decrease FBA fees, and increase profitability. Start a free trial of SellerPulse, FeedbackFive, and/or RestockPro today!
eComEngine (ecomengine.com) has 105 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
105 approved reviews, newest moderated first
Works great for Amazon reviews
By Chris
Response from eComEngine· Nov 9, 2020
We are glad to hear FeedbackFive is working well for you! Thank you for the review!
I've been using Ecomengine for more than 5 years now. Brilliant customer support. Highly recommended.
By Veinard
Response from eComEngine· Nov 9, 2020
Thanks for being a loyal customer! We appreciate the glowing review!
It is not working
By Laima
Response from eComEngine· Nov 9, 2020
Hi Laima, We emailed you last week and have not heard back yet. Please contact us so we can schedule an account review to optimize your messages. We would love to help!
Good platform.
By Mahmoud
Response from eComEngine· Nov 9, 2020
Thank you!
great software for amazon feedback/review request.
By Alex
Response from eComEngine· Nov 9, 2020
As an Amazon seller, you know first-hand how important reviews are! Thank you so much for taking time to write us a review - We really appreciate it!
Due to the new Amazon Buyer Letter Policy, I cannot use your system. Amazon has identified mailing as spam and now my messages are blocked for 30 days (((
By Valentin
Response from eComEngine· Nov 9, 2020
Valentin, I'm so sorry to hear your messages have been blocked. FeedbackFive is an approved app in the Amazon Appstore, so our tool would not be the reason for the warning. The content in Buyer-Seller Messages are the responsibility of the seller, so it's critical that you are following Amazon Communication Guidelines: https://www.ecomengine.com/blog/amazon-buyer-seller-messages Please contact us so we can review your messages for compliance. Another option is to automate the Request a Review button in FeedbackFive. This uses the official Amazon review template so you can be sure it is 100% compliant! You can learn more here: https://www.ecomengine.com/blog/automate-amazon-request-review
We've been using FeedbackFive for a year. Overall, we've seen increases in the number of reviews and ratings on all our items. Now, we've paired this service with Amazon's automated reviews requests and the results are much better. So, yes, asking for reviews is way better than not asking. The only issue I've had with this service was a technical issue that no one was able to solve - I was unable to insert a product image into the body of the review request email. My customers were not seeing the product image. But eComEngine tech support (various rotating cast members with little history of events) claimed everything was fine.
By Vin
Response from eComEngine· Nov 9, 2020
Thank you for being a loyal FeedbackFive customer! We appreciate your honest review and we are glad to hear your review results improved with automating the Request a Review button! Thanks for your feedback regarding our technical support team as well. I will pass this along to the team supervisor.
Great tool for the Amazon business!
By Nayana
Response from eComEngine· Nov 9, 2020
Thank you for the 5 star review!