Lucas was very patient!! a+
Lucas was very patient! great employee
By yesenia
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
402 reviews
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ebooktrip (ebooktrip.com) has 402 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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Lucas was very patient! great employee
By yesenia
Decent price for airline ticket. Minimal waiting times to speak to a customer representative and minimal wait time for him to process information. Received voice mail requesting I callback because price of tickets seen on website was sold out. Customer service rep explained this to me and immediately found ticket at higher price, but still very reasonable. Person sent me via email my etickets and a confirmation that my accidental booking of same flight twice was cancelled. He was very patient, knowledgeable and friendly. As an older, deaf person I was relieved that he did not mind repeating himself.
By Barbara S.
Marcus was very Patient, Courteous, and Professional to help me book my flight. He took me step by step in the process. Although, I Booked another flight EB59176, Earlier this morning (4:16am) and at around 2:30pm, or so, I called ebooking agent back and I was told that IT WAS SOLD OUT, BUT WAS OFFERED the same flights, dates and times for $90.00 more. That is very unprofessional practices. This flight (SPEXQP) Cost me $81.00 more. Barbara Jean Rich.
By Barbara Jean R.
Agen Marcus is very kind. He help me so much. And he very clear ro explain my booking. Thank you
By customer
Was a great experience and answer all my questions. Made things really smooth and easy.
By Charlie V.
Marcus was super helpful and worked to help me and my friend find comparable flights to ensure we had correct dates, similar times, minimal layovers & searched options to keep the prices nearly the same. I greatly appreciate Marcus making a stressful situation easy and was so happy to get everything fixed with just a phone call.
By Jaime
The gentleman was very helpful to me in booking the flight.
By customerDawn B.
Representative was very helpful through the whole process.
By Marivel S.