Customer service personnel was very…
Customer service personnel was very helpful, patient and courteous.
By JOEL R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
402 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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ebooktrip (ebooktrip.com) has 402 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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Customer service personnel was very helpful, patient and courteous.
By JOEL R.
Enthusiastic and friendly
By Truong C.
Best prices and straightforward process with swift confirmation
By Muhammad A.
Very quick to respond with updates and to book flights.
By Hank
Was a good experience .thanks tom for helping me out good customer service
By osbourneworld
There was a problem with my booking, and I was contacted right away. I spoke with Rep. Marlin and he was very knowledgeable and attentive to my requests. I called again and got a different rep who was not as knowledgeable. I asked to be transferred to Marlin, and he got me a new booking the way I wanted. He is a valuable employee, and I commend his work.
By Eduardo L. T.
Sandra Lee is the best. She convert problems of the customers in solutions!!!
By Cesar
Toms service was great and very helpful I liked how he handle my phone conversation over the phone
By Joseph M.