Dear EBMedical,
Dear EBMedical, On June 24, 2026, Dr. Travis Zimbelman ordered a pain-reducing cream for my extremely painful foot and recommended EBMedical as the supplier. I now deeply regret following this recommendation. **Here are the main issues I am facing:** 1. The only prompt action I received from EBMedical was an invoice charging me $92.00, which is outrageously high for someone on a fixed income like me. 2. I am still suffering from pain. After 10 days, I have NOT RECEIVED my medication, which is unacceptable. 3. Your contact number, "636-614-3152," is evidently a hoax. Each time I call, the call is abruptly disconnected, preventing me from reaching you for assistance. As a medical supplier, it is your responsibility to ensure that medications are sent via services like “Priority Mail” (if you prefer the postal service), which guarantees delivery in 3 days for just $6. Furthermore, you must maintain accurate and accessible contact information. I expect to receive my medication this year, not next year. If EBMedical cannot meet these essential requirements, it is imperative that you reevaluate your operations immediately. Sincerely, Sonia Jager
By Sonia J.