Easy Car TransportReviews of easycartransport.us

Easy Car Transport was a huge help in getting my vehicle moved. Marcel worked extremely hard to complete the process within a reasonable cost and I appreciate it! Thank you Easy Car Transport!

I had a great experience with this company! They communicated with me along the entire process and was so easy to work with. I would highly recommend easy car transport!! 10/10

I was very happy with Easy Car Transit. I was going thru a stressful situation while on vacation My car was in accident in Las Vegas and I needed to get it home to Cali.There are so many out of tow companys that were rude ,over priced and sketchy.So when Easy Car Transit called me I was a little skeptical but,they were very friendly,patient and helpful.They were able to answer all my questions and concerns and ease my anxieties about getting my car home.My agent was Marcel and he kept in contact with me frequently and I was able to talk to the driver to get the ETA on my car. The Driver was really nice and I was so happy to have my car back at home and so quickly too I signed a contract for pick up on a Monday and my car was home by lunch time that Tuesday.Just know when you get a quote for pick you may or may not get that price only because the drivers are the ones who will accept the offer or not.Its almost like fishing The agent puts your rate out there on the board waiting to get a bite and that maybe a reason to you might not necessarily get the day you want If the drivers aren't biting that rate just an FYI but, all in all I was more than satisfied

I Wish I could give "0"stars ... Do not use this company!! I arranged my contract with Amber Alcott on 6/17/2022. I asked her what was the first available date and she advised the following day, 6/18/2022. She told me the price was $500 + $100-150 wench fee due to the vehicle not starting. She sent me the contracts, which I completed and had sent back to her. On 6/18/2022 I reached out to make sure we were all set up and she was not responding. I called the company and reached a representative Nate. He looked into it and informed me Amber went home before the contracts were completed and therefore Amber never had the vehicle scheduled with the driver. Amber did not inform me of a time to have the contracts in by to have it completed. When I told her I was waiting for a piece of information to input, her response was "take your time" or "no rush". If she knew this had to be completed prior to the end of her shift to secure the driver, she should have been transparent and told me. Nate, who was not customer friendly, told me he would "do his best and call me back". I had to follow up with him for updates. He finally gets a driver to complete this but wanted me to pay $150 more. I have to pay more for their mistake? No. I reminded him of a contract they had me sign and how much it stated I was paying and I will not pay a penny more. I did not hear back from him at all. On 6/20/2022 I informed Amber and Nate to make sure my contract is cancelled and Amber was reversing everything she told me on 6/17/2022. Keep in mind, this was all done in messages and I have them all as proof. Horrible customer service.

Easy Car Transport's Amy Duncan provided the only reliable quote and transportation for our vehicle, because of timeframe. She went above and beyond with the driver this morning and helped me out so that the car was delivered as promised. thank you so much, we will be using your service again!