Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
198 reviews
Eastern Financial PartnersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer business debt restructuring for Merchant Cash Advances. We help businesses get out of the suffocating process of lenders who require daily or weekly payments on their loans. We can reduce payments by as much as 60% and reduce the total debt by up to 30%. Visit our website or give us a call today to learn more about how we can help your business get out of debt!
Eastern Financial Partners (easternfinancialpartners.com) has 198 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
198 approved reviews, newest moderated first
Craig was great! Very well informed and overall a very positive experience
By Eric G.
Response from Eastern Financial Partners· Jul 1, 2026
Hi Eric, It's great to hear that Craig was such a great help to you and your business! We're thrilled that he was able to provide you with valuable information about our program and deliver a positive experience.
Scam company taking 600 a week from me for three months then they are ghosting me. No replys to any of my calls or emails. I assume they are a shell company that gets the ACH agreement and steals money as long as the customer is ignorant to their business model? Im trying to get the money back...I guess I have to shop for an attorney to sue Easetern and CRA. This is Trust Pilot so I assume this review will be disappeared.
By Adam C.
Response from Eastern Financial Partners· Jul 30, 2026
Thank you for sharing your feedback. We're sorry to hear that you've had this experience and understand how frustrating this situation must be. We take concerns regarding communication and billing very seriously, and we would like the opportunity to review your account and address your concerns. Please contact us directly; [email protected] or send us a private message with your name and contact information so our management team can investigate what happened and provide you with an update. We are committed to resolving legitimate concerns and ensuring every client receives the support they deserve. We appreciate the opportunity to look into this matter and work toward a resolution.
I had a great experience with my initial point of contact, Keonna Brown. She advised me that they could lower my weekly payments and settle my debt for lower than what I owed. She and the Company RAM did just what they said they would do.
By Gloria B.
Response from Eastern Financial Partners· Jun 25, 2026
Hi Gloria, it’s great to hear that Keonna and Nicole were able to guide you and provide information about our program! We’re thrilled that they did such a great job helping you and your company get out of the MCA mess.
In your answer to my review you are way off base and lying through your teeth. I asked to be removed from your program within the cancellation period to obtain a full refund. I cancelled within 36 hrs. of initial signing and was suppose to receive my full refund. Nothing to do with being in the program for 6 months. You guys are just a bunch of rip off people.
By JEFFREY
Im waitng on my refund and I'm not hearing from anyone. I'm steps away from filing a report to the feds because i was mislead into signing up and after the first week i told them i dont want to be a part of this program this is not what was explained to me. They took a second payment and now i need back those 2 payments. The contract wa void when the information to sign up was different from what was explained. When will a receive my 2 payments back please?
By KEVIN
Scammed me for over 20k. Stay far away!! I signed up with them to help me settle an MCA and they put me on a weekly payment which is was less than them. After 4 months I started asking what going on and have they even contacted the other MCA people that keep calling and harassing me. They them completely ignored me and stop answering any questions and put me on a DONOT CALL LIST!!! How in the world are we allowing companies like this still be in business and scamming! Someone please help me? Can anyone help me with legal advise?
By L L.
Response from Eastern Financial Partners· Jun 4, 2026
Hi L Lopez, thank you for taking the time to share your review. We sincerely apologize that your experience is not what you expected. You enrolled in a longer program with us, 16 months, and the best settlement offers occur at the tail-end of programs, not at the beginning. During your tenure with us, we were saving you almost 50% of your payments, which was injecting immediate cash flow back into your business. At the 5-month mark, things seemed to have gotten shaky and a cancellation request was made. We do highly encourage clients to stay the full term, ride it out, and your business will get more than expected. Jumping ship less than mid-way is not advantageous for anyone. We would love to chat with you about this, maybe have you reconsider completing the program, with some special incentives! Please email [email protected] & we assure it will be responded to promptly. Looking forward to your reply. Thanks again. All the best. Eastern Financial Partners Client Service Team
Informative and friendly.
By David F.
Response from Eastern Financial Partners· May 18, 2026
Hi David, thank you for choosing Eastern Financial Partners as your debt restructuring firm! We're happy to hear that you had a positive experience with our staff.
Jacob was great. Has a great personality and would reccomend he gets a raise because he sells people on his personality and the business. Business people don't buy numbers they buy the people and he is someone you need on your team. Keep it up Jacob your a good man.
By John F.
Response from Eastern Financial Partners· May 11, 2026
Hi John, it's amazing to hear that Jacob was able to provide you with all the information you needed. We're glad that Jacob was able to impress you with his great personality!
