Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,245 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
East Coast Medical Supply specializes in medical products such as syringes, needles, glassware, and other supplies for use in laboratory, experimental, and healthcare environments. We only carry the highest quality products that are always 100% sterile and ready for use.
East Coast Medical Supply (eastcoastmedicalsupply.com) has 2,245 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,245 approved reviews, newest moderated first
I have ordered from East Coast Medical Supply many times and I always get great customer service and super fast shipping on all my orders. And they also have great prices on the things I need. Wouldn't shop anywhere else.
By john
ECMS has an outstanding website and excellent customer service. After my first order I was convinced I would not order from ECMS again because of some shipping costs and processing times. However, once I expressed my frustration ECMS went far and above!! They contacted me and asked what they could do to make me happy. I was shocked!! They far exceeded any expectation, in the future I won't even price shop I will go directly to ECMS. Thanks guys!
By Tyler
Fast delivery, good prices, and great products.
By CS
East coast medical sells fine products at reasonable prices. Shipping can be slow but customer service promises this is being resolved.
By Alex
Response from East Coast Medical Supply· May 15, 2015
Hi Alex, Thank you for your order and review! We are working on improving shipping times by doubling our current inventory and improving our work force. If you decide to use us again in the future, please use promo code reorder15 to save 15% on all future orders! I hope this helps = )
it was very easy to navigate the site it was simple to find what I was looking for an order and the product showed up in 3 business days. I will be doing further business with them.
By Leroy
I don't usually write reviews but in this case I felt I should. I have used many mail order services over the years and East Coast Medical Supply has been one of the best. If I have a complaint, I get a response and it's taken care of. If I don't get an order in the time limits they stipulate, they replace the order immediately and usually overnight. I especially want to give high praise for one particular employee. George Courtney has been handling my orders, shipments and issues for a while now and I have to say he is quick to respond, always gets the issue taken care of, and unlike most online stores, he always reaches out to me via email to let me know what he did and what I can expect. I have dealt with others there, but he is the "cream of the crop" and I hope that the company knows how valuable he is. I might have left for another vendor after 2 or 3 issues if it wasn't for him. He and his terrific customer service attitude is the reason I did not. If you are thinking of ordering online for your supplies, I can only say that your will be pleasantly surprised by East Coast Medical Supplies company and their very dedciated customer service staff and their terrific pricing structure. I will be a cusomer as long as they keep their doors open!
By Kate
Response from East Coast Medical Supply· May 15, 2015
Thank you so much Kate. Your kind words are inspiring and help give us the motivation to improve as a company!
I have been having difficulty in finding a syringe with needle that is appropriate to give one of my husband's 2xmo injections--the pharmacy has not been willing to order a larger needle for the viscous medication. I was pleased to find them here as well as at a very good price. Items shipped promptly and exactly what I needed. Thanks.
By Pauletta
order was correct and everything was as it should be thank you for great service
By gary
