Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
299 reviews
EartuneSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ear tips & plugs specialist: We are makers of custom-fit, and universal-fit hearing enhancement / hearing protection devices including ear plugs, acoustic filters, noise attenuation / enhancement solution technology.
Eartune (eartune.com) has 299 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
299 approved reviews, newest moderated first
Great in-ear custom fitted tips: they were well molded and fit extremely well to my ear canal. Entire process took a long time. You need to schedule an appointment at their Santa Cruz location for the fitting, then it takes 4 weeks from the fitting until you receive the final product.
By Francois B.
Response from Eartune· Mar 20, 2023
Hello Francois, We're happy you enjoy the custom tips! Best regards, Jane from customer services
Terrific team. The whole process is very smooth. Impressive.
By Dana M.
Response from Eartune· Mar 20, 2023
Thanks Dana! We're glad you had a great experience with us! Best regards, Jane from customer services
Fast and free shipping, and my AirPod pros actually stay in my ear with these.
By MattY
Response from Eartune· Mar 20, 2023
Hi Matt, Thanks for the review! We're happy you loved our product. Best regards, Jane from customer services
While I appreciate the product, the communication style was more cold and slow vs warm and responsive. The molds I was told were not right yet the product fits perfectly. The time it took to get the plugs was over 3 months. Way too long for what they are.
By Jay M.
Response from Eartune· Mar 14, 2023
Hi Jay, Sorry you were not satisfied with the communication and processing time. Often molds are too shallow and do not reach to the second bend of your ear and might result in the seal being too loose or uncomfortable, but in your case we are happy to hear that the plugs fit perfectly despite that. Please feel free to reach out to us if you run into any questions or concerns at [email protected]. Best regards, Jane from customer services
Nice product. Hard to find anything else like it with a standard stem and an oval tip. Very soft and pliable silicone that doesn't cause ear soreness with prolonged use. Only suggestion: you guys should offer them in other colors besides black!
By Martin L.
Response from Eartune· Mar 7, 2023
Thank you so much Martin! We'll forward your suggestion to our team as well.
They are very comfortable, durable.
By Litza R.
Response from Eartune· Mar 7, 2023
Hi Litza, We're glad to hear, thank you!
I ordered the Fidelity UF-A × 1 for my Airpods pro 2 thinking that they might be a better fit than the original ear tips. Wrong. So very wrong! Regardless the size I chose, regardless how well I try to seat them in my ears, the result is a very poor seal and therefore a very poor ANC performance. At least, know I know that the original ear tips are actually very good. I’m sorry to say, but the Fidelity tips are absolute cheap crap.
By Gordon
Response from Eartune· Feb 20, 2023
Hello Gordon, Thank you for letting us know your experience. If you haven't already, please try to squeeze the ear tips before inserting them to your ears. Then, insert them in your ears as deep as you're able to, and then allow the foam tips to fully expand to the shape of your ears to find the size that is able to create the maximum seal for your ears. If you are still having issues with the fit, please get in touch with our support team at [email protected]. Best regards, Jane from Customer Services Eartune
These foam AirPod tip replacements make all the difference in daily use. I always felt like the original silicon tips were loose and didn't fit well. I was afraid they were going to fall out at any moment when I was moving around. Comfort, security, and improved sound. Apple AirPods should be shipping with these from the factory.
By Jeremy L.
Response from Eartune· Feb 20, 2023
Hi Jeremy! We're so glad to hear, thank you for letting us know. Best regards, Jane from Customer Services Eartune
