Great Limo, but Totally Rude Driver
The Limo ride itself was excellent. Cleanliness of Limo was excellent. The driver on the other hand was flat out rude to everyone with the exception of our wddding party riding in the Limo. He told the very nice lady at The Neon Museum to shut up and he would inform us of where he was going to park to wait for our photo shoot. He literally pointed at her while interrupting her and yelled at her. Like I said he was polite to our party but what horrible customer service and attitude towards everyone else. (Follow up on my experience, I was contacted within 5 minutes by Nicole one of the owners and we discussed my experience. She was very sincere in her apology and comped us a free limo ride from the airport on our next trip. And as I mentioned to her that I would use Earth Limos in the future, everyone deserves a 2nd chance. I think the driver was having a very bad day. And as she stated their is no excuse for that. ) Thank you Nicole!!
By D Jeremy L.
Response from Earth Limos· May 6, 2015
D Jeremy Lange, thank you for taking time out to tell us how your driver was acting. We truly apologize for this treatment. This is completely unacceptable behavior. If you don't mind, I would like to talk to you more in depth about what happened so that this doesn't happen to anyone else. Please reach out to me at: [email protected] so that I can look into your reservation further. Thank you!

