very bad service it takes days to…
very bad service it takes days to receive money. and very bad customer service. even the timeline they are not following. both international and local transfer.
By Sheryl M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
94 reviews
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Eandmoney is listed under Banking & Money.
Eandmoney (eandmoney.com) has 94 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
94 approved reviews, newest moderated first
very bad service it takes days to receive money. and very bad customer service. even the timeline they are not following. both international and local transfer.
By Sheryl M.
Not 1 not 2 not 3..manny time's they happen my transfer is initiated again. I'm not big costumer.. but I'm a customer.. please check my transfer money 🙏 I hope you make solution now for that... you can call me now please..thank you
By Marc Francis L.
1stly the customer service is helpless,they can't communicate in English,secondly the app state that the refunds take are made within 7 days and yet it's 2 weeks I have not gotten my money.... scammers!
By Zandile M.
Worst app ever I transferred money from bank account to my e&money card and didn’t receive the money for 6 days now and I called the customer service and raised a complain and sent everything they asked for even a prove that the money was already deducted from the bank and yet the money was not transferred to my e&money they kept on telling me to wait and it will be solved , they ended up closing the complain and everything without getting my money back WORST APP AND CUSTOMER SERVICE I DONT RECOMMEND AT ALL
By Maryam A.
They kept saying be patient but nothing changed. I was only helped by the company you see in my profile.
By Grayce R.
I am feeling stressed. I didn’t receive my remittance for 2 days already now… I’ve been contacting the customer service yet they were just telling me that they escalated this matter to their head. 🥹 I need the money urgently for my bills.
By Grace
Worst app ever. I am planning to file a legal case against E&. I made a transfer of 1200 and the status is in progress when the transfer should be instant. Customer service created a ticket for my complain and say minimum time to resolve is 1day to max 5 days. My concern is that I need to make a credit card payment and I’ll be charged late payment fees because of this delay from E&. I will be filing a case to claim late payment charges from E& followed by recovering court fees for this issue caused by E&. I recommend using Careem Pay. It’s the best
By Hussain AK S.
Worst experience ever!!! Imagine sending (my accountability) money and didnt receive it under your Eandmoney. Same thing over and over again wherein YOU NEED to email the swift code to them instead of providing it on the phone. Sent the documents needed to get my money for like 20th times but no resolution and just going in circles. WORST OF THE WORST!!!
By Ruben G.