Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
123 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are E10 Labs — a team of doers, dreamers, and dabbers who believe consumption should be safe, affordable, and accessible for all.We’re here to change the game one puff at a time. No mess, no stress, no hassle—just smooth hits and good vibes, ready to go wherever life takes you.
E10 Labs (e10-labs.com) has 123 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
123 approved reviews, newest moderated first
I love this device. My only complaint is having to recharge so often.
By Bekah
Response from E10 Labs· May 30, 2024
Thank you for a great review, Bekah! We love to know when customers love their device and use it consistently. We'll let our team know about your battery life comment to see if they can't make the iven even better!
Chat with Julie was helpful (not sure if I had the right name)
By Rosalie B.
Response from E10 Labs· Feb 28, 2024
Thank you for a great review, Rosalie! Our team is always ready to help when customers have questions.
Initial issue of delivery mix up by USPS, company responded immediately. Then needed a small part replaced, company responded immediately. In today's world this is the exception, not the rule. Would definitely purchase again b/c of great customer service.
By Dana C.
Response from E10 Labs· Feb 28, 2024
Thank you for the 5 stars, Dana! Our team was happy to help make sure your order arrived at the right place at the right time.
This dry herb vape is excellent! Feels so much healthier than smoking a J or a bong. Also easy to clean and has a good battery life.
By Roberto N.
Response from E10 Labs· Feb 28, 2024
Thank you for leaving a great review, Roberto! We are happy to hear you're enjoying the Iven device as we intended customers to!
Excellent product, 👍.
By Lester C.
Response from E10 Labs· May 8, 2024
Thank for the 5 stars, Lester!
No coughing I can taste my herb much better smooth and very little to no smell all around I love it
By Richard D.
Response from E10 Labs· May 8, 2024
Thank you for the 5 stars, Richard! We're happy to hear you love your iven device!
Offered me a discount for promised product accessories in the future. Not sure what to say.
By Robin H.
Response from E10 Labs· May 8, 2024
Hi Rob, we hope you kept your gift card handy! We'll be offering accessories for the iven starting soon.
Iven didn't work upon arrival, still waiting on replacement to see if that one works.
By Jeremy K.
Response from E10 Labs· Jan 9, 2024
Thank you for the review, Jeremy! We hope our customer service team was helpful with your exchange. We look forward to hearing how you like the iven once you receive your replacement device!
