The software and “Guided Questions”…
The software and “Guided Questions” made filing my taxes so easy! The language was so easy to understand, I didn’t need a dictionary to learn new definitions Thank You!
By Kristi
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
400 reviews
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Authorized IRS e-filing software to help taxpayers file their tax return faster and with fewer errors. Start your return for free with E-file.com.
E-file.com (e-file.com) has 400 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
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The software and “Guided Questions” made filing my taxes so easy! The language was so easy to understand, I didn’t need a dictionary to learn new definitions Thank You!
By Kristi
The software was well prepared and was a breeze to complete my returns. I had only one bump in the road in filing and required assistance. I called and I was immediately assisted by MaryAnne, a service rep., courteous and a joy to work with. In minutes my issue in navigating the software was resolved with success. Easiest return I have ever encountered. THANK YOU MARY ANNE!
By Brian A. P.
The live helper was patient, clear and calm
By Linda G.
Easy to use program and very simple for anyone with straight forward tax circumstances.
By Mike E.
excellent option to skip additional payments in preparers, the system is very friendly and fast, really thank you for making it easy
By Silver V.
I have used it for several years to file my taxes for free. I have had a good experience using it so far.
By Floresdilia M.
Very easy to understand and complete it only took minutes
By John G.
I found it extremely easy to file my taxes with E-File. I do not have any deductions, no dependents, and only one W-2 to enter. I wish, however, that filing my State taxes was also free.
By walter O.