Scheinwerfer
When I encountered an issue and reached out to customer support, they helped me resolve it. I am truly grateful."
By Nadine
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
198 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DYU is a brand under the Netherlands Dayu Intelligent Mobility Technology, the parent company of DYU, which has sold over 1,000,000 smart electric bicycles worldwide. DYU sells its own models of bicycles, as well as accessories and peripheral products for electric bicycles. Riders from over 60 countries are enjoying the riding experience offered by DYU!
DYU (dyucycle.com) has 198 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 120 reviews with 5 stars · Clear filters
When I encountered an issue and reached out to customer support, they helped me resolve it. I am truly grateful."
By Nadine
Very good, best shop
By PLOTTON B.
The best e-bike for my needs yet! A5 glides smoothly and silently, trustful breakes, stop lamp, alarm that would scare even professional thief, very simple but useful kilometer counter, comfortable seat, when folded it can enter any escalator or car and you can keep it even in small flats, everewhere I can hear the compliments for its design… Every ride is a joy ride.
By Dee
Onder andere door de minder goede reviews die ik las én berichten dat je spullen moeilijk kon laten maken of terugsturen heb ik mijn bestelling snel geannuleerd (na al betaald te hebben). Ik kreeg het bedrag na een paar mailtjes over en weer netjes weer terug gestort. Goede service!
By TIM
Excellent product at a reasonable price and customer service has been quick when required.
By Alan J.
Very customer friendly and good service.
By Misha A.
I ordered a bike from them. It shipped fairly quickly from Poland. It needed some assembly but after a few months it still rides like a champ.
By Mitch H.
All great… Ordered new controller…. Arrived in 3 days .. Installed.. Perfect
By Remigijus A.