The best coffee chain out there
The best coffee chain out there! Friendly employees and delicious drinks every time
By Amanda B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
108 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dutch Bros. Coffee is a privately held drive-through coffee chain headquartered in Grants Pass, Oregon, United States, with company-owned and franchise locations throughout the western United States.
Dutch Bros Coffee (dutchbros.com) has 108 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
108 approved reviews, newest moderated first
The best coffee chain out there! Friendly employees and delicious drinks every time
By Amanda B.
OK! What's up with the Dutch Brothers Employees , I mean do these people get super training in politeness , is this training something we need to present to other company's . I think so ! I drive 12 miles to get to the nearest Dutch Brothers . I've never had a problem with my order , never seen a Employee with out a smile and well spoken . God knows we need more of this these days .THANK YOU !
By Robert
Very bad tasting coffee and loaded with sugar. Not a real coffee chain like Starbucks with sufficient quality drinks. Wasted my money purchasing a coffee beverage here.
By Amy
I always get the right order. I keep going back because the staff is always friendly and puts a nice up beat spot in my day. Never have a problem here and always enjoy my stop. Great service!
By Finn