Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
6 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Durunaru is listed under Malls & Marketplaces.
Durunaru (durunaru.com) has 6 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 2 reviews with 1 star · Clear filters
Its the third time i have ordered something from durunaru.com. Two weeks have passed and my order still hasn't been shipped. My email is getting ignored from the costumer service. Its a shame because i would love to order even more in the future but i am not sure anymore because of the bad costumer service...
By Scarlett
Never using this site again. I had to send an email twice to get a response about tracking. I was told there was a delay because of a storm, but that same day they shipped out the package. It was misleading. This was over a week again now, and I JUST got the tracking number available on the site it hasn't shipped out. Other ksites, which to be clear also overcharge because they're resellers, like mochi things and fallindesign have the same items for much more but I've never had to fight or worry about where my packages were with such a long delay and bad shipping. If my items come in anything less than perfect condition I'm going to my bank and asking for a chargeback, and I've already spoken to them and they've told me it's reasonable, it's shady for a business to function this way.
By Kimmy C.
