Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
36 reviews
Durango Merchant Services, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Durango Merchant Services is a world-leading consulting group dedicated to helping your business apply to accept credit cards, e-checks, ACH, and other digital payment options! DMS will help you get approved for a merchant account so you can start accepting payments as soon as possible. Founded in 1997, we have been an industry leader in hard-to-acquire and high-risk credit card processing. Today, with over accounts all over the country, we pride ourselves in having a high level of customer service, small-town friendliness, and out-of-the-box creative money-saving strategies thanks to our dedicated, individually assigned sales managers with decades of experience.Apply for a free no-obligation quote on our website!
Durango Merchant Services, LLC (durangomerchantservices.com) has 36 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 33 reviews with 5 stars · Clear filters
Durango Merchant Services comes through again! This will be the 3rd merchant account I've opened with them. They always deliver and are fantastic to work with. Throughout the entire process Nathan is always on top of things and is a great communicator. I would highly recommend them to anyone looking for a merchant account.
By J F.
I have been with this merchant for several years and I must say I have no complaints. They have been very professional, honest, helpful, and prompt with their replies. Great company. It's hard to find a company that gives the excellent service that this one gives.
By Jacqueline
A++ Been with Durango for years in multiple high-risk e-commerce environments. Awesome people to work with and have given me all the tools I need to keep things running smooth.
By John R.
I was super happy with Durango, they helped every step of the way. Nathan was great and kept constant communication. Even after he still keeps in touch to make sure everything is running smoothly. I would recommend 10/10.
By Anon
Always helpful. Intuitive interface. Recommended.
By RRAGES
This has been a GREAT company to work with for the last 10+ years! It's rare we have an issue or question but a quick email or phone call resolves it. We couldn't be happier. Thank you. Keep up the good work.
By William M.
The support I received from Nathan and Durango was 10/10 service. They made the process easy and simple. As an often bust entrepreneur, I highly valued how much support I received. Highly recommend!
By Troy
Great customer service from Brad!
By Joe
