Kristen Laferriere
Kristen Laferriere Customer Service Was so helpful on my bird feeder, excellent. Duncraft stands behind their products Thanks
By Janet
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
12 reviews
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100% Guaranteed bird feeders, bird houses, bird baths, bird seed and foods ... discounts on specials, clearance and overstocks
Duncraft (duncraft.com) has 12 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
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Kristen Laferriere Customer Service Was so helpful on my bird feeder, excellent. Duncraft stands behind their products Thanks
By Janet
5 Stars for their customer service. Placed an order for a plastic bird bath replacement bowl, realizing later in the day that I had ordered the wring size. I called, actually spoke with an American cust. svc. rep (when's the last time THAT happened?), and he was very helpful and polite, and had the order cancelled within a minute. That, unfortunately, is very much the exception when dealing with just about any other customer service people nowdays. Thanks tons for the help!
By B.W. L.
GREAT BIRD SEED AND ALL THINGS NEEDED FOR OUTDOOR BIRDS - I have been buying bird seed, bird seed feeders, bird houses, squirrel feeders and much more than just that for over 5 years now. I had so many birds I ended up putting three feeders in my small back yard. The birds are always out there, I love watching and listening to them. But, once I thought I would try to buy bird seeds from Amazon, and the birds don't like it and there are only a few birds coming back again. Duncraft makes the best feeders and especially seeds. Since the birds love the Duncraft seeds. I will be, again, only buying feed and accessories from Duncraft. Congrats Duncraft, I am convinced you are the only web choice for birds seeds and all the accessories!!!!!
By Emily B.