Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
335 reviews
DuckyLuckSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to DuckyLuck! Your home for the best online casino experience in the industry!
DuckyLuck (duckyluck.ag) has 335 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
335 approved reviews, newest moderated first
Scam. Do not use them.
By Sk
Response from DuckyLuck· Nov 6, 2024
We're sorry to hear you've had a negative experience, and we want to address any concerns you may have. We take issues like this very seriously, and we’re here to help. Please consider reaching out to our support team with specific details about your experience, so we can review your account thoroughly and ensure everything aligns with our policies.
I took advantage of a 380% bonus and I put $50 on and I did not receive a bonus and no one there online with the help center did anything about it they said sorry that was it. I've been putting money on there a lot of money the last few weeks and I think I'm done
By Kerin
Response from DuckyLuck· Nov 6, 2024
We’re really sorry to hear about your experience with the bonus issue. We understand how disappointing it can be when a promotion doesn’t work as expected. Rest assured, we’re committed to resolving these situations quickly. We’d recommend reaching out to us via [email protected], so we can look further into your account and make sure everything is in order. Thank you for sharing your feedback with us, and we appreciate the chance to make it right!
Similar experiences as others on here. Will not spend another dime at this site
By Terry
Response from DuckyLuck· Nov 6, 2024
We’re sorry to hear about your frustration. Customer experience is a priority for us, and we genuinely appreciate feedback like yours as it helps us improve. If there's anything specific you'd like us to look into or if you've experienced any issues with your account, please reach out to our support team. We'd love the chance to address any concerns and make things right. Thank you for giving us the opportunity to earn your trust.
This company is operating out of Canada illegally. Their so called winnings are nothing more but empty promises and rubber dough!
By Tina B.
Response from DuckyLuck· Nov 6, 2024
We understand your concerns and take transparency seriously. Please know that we operate fully in compliance with the legal regulations of our jurisdiction, and we’re committed to providing a fair gaming experience for our players. If you have any questions or specific concerns about your account or winnings, please reach out to our support team, as we’d be happy to clarify and assist further. Thank you for sharing your feedback with us.
Skip this casino, it is 100% going to take your money. IF you win it will take a long time to get it, I mean WEEKS and for crypto payouts that's absurd. If you like the games and promos then go to Casino Extreme, same games, better promos, and really fast payouts. If you want a legit site to play slots, no KYC, VPN friendly, Coinpoker is the spot. Obviously from the name it's a poker site but the casino is awesome. They don't have the promos like these scammers do, but you don't really need it. The RTP has to be the best out of any site I've played Theres so many games I haven't gone through them all yet, new games, no KYC, VPN friendly,100% the fastest payouts of all the casinos I've played, support is awesome, Hacksaw games and NoLimitCity games are absolute fire! I request a payout, go to my Exodus wallet and its already coming through. Seriously less than 10 minutes. If a casino can take your deposit in a matter of minutes, without KYC first, then they should give your winnings back the same way.
By Justin C.
Response from DuckyLuck· Nov 6, 2024
Thank you for your detailed review and feedback. We understand how important speed, transparency, and reliability are for your gaming experience, especially with withdrawals. Our team is continually working on improving payout times, particularly with crypto options, to better meet the expectations of our valued players. We take your comments seriously and are actively exploring ways to streamline processes and make our platform more competitive and responsive. If you have any questions about your account or current withdrawal, please reach out to our support team so we can assist directly and address any immediate concerns. Thank you for sharing your insights with us.
these guys are 110% crooks who arent even good at hiding their crooks. i found a flaw in their promotion and policy but they still withheld bonuses and free spins and i made it clear it wasnt fair. then i miss over 60 1$ bets in a row, consistently just get nothing. they stated theyre slots are powered by ai, which ai will always have flaws and be programmed to be in the house favor so nothing will ever be actual RTP or RNG based as theyre telling a preset computer what to determine... anyways $180 gone in 1$ bets in less then 30 minutes. save your time and money and go sell drugs, theyll RTP farrrrrrrrrrrrrrrrrr better then this place ever will.
By Ty H.
Response from DuckyLuck· Nov 6, 2024
We appreciate you sharing your concerns. Fairness and transparency in gaming are our top priorities, and we understand how frustrating a streak of missed wins can be. Our platform is designed to comply with industry standards for RTP (Return to Player) and RNG (Random Number Generation), ensuring fair play. Although AI technology supports some game mechanics, the games themselves are governed by certified and random algorithms, in line with strict gaming regulations. If there’s any specific policy or promotional question you’d like to clarify, or if you'd like further review of your experience, please reach out to our support team. We’d be happy to investigate further and address any issues directly.
They cheat. I left $400+ in my account to go play with today and accepted my 25 free spins on their new game (which they offer frequently). Then my account balance was cut in half to $200+ immediately. I contacted them by email to ask about this and so far no response. So I deliberately and quickly played my $200 balance out since I have a hard time believing they would ever let me withdraw and I will not deposit again. It’s unfortunate since I really like some of their games. Grrr!
By Bernice
Scam. Do not send them your private personal information. Do not expect to withdraw any winnings. I've been through the process and it is not legitimate. I repeat, DO NOT SEND YOUR PERSONAL INFORMATION.
By carlos P.
