DualjReviews of dualj.com

I ordered a book through Dualj as they had it listed for a reasonable price. I chose the expedited shipping as an option. It's been a month and no book, only two automated responses from Dualj telling me that if I'd like to cancel my order I'd have to file a paypal dispute. No order tracking, no offer to refund the money, simply an automated response that basically conveys the message "sorry for your luck, sucker. Take it up with someone else". The automated messages are NOT to be confused with actual customer service. I'm going to post my experience in multiple places.

Same as Matt: I NEVER GOT MY BOOK! It has been 4 weeks since I ordered a book, and I have not recieved any thing but automated e-mails from the company when I try to contact them. I'm currently disputing the charge with PayPal. This company doesn't have a valid email address or phone number so you can't contact them. DON'T BUY ANYTHING FROM THIS COMPANY!!!!

I ordered a book form Dualj on June 26/09. It was the "CRC Handbook of Chemistry and Physics 85th Edition. Yes the book was a used book in "Good or better" condition. On my PayPal account confirmation it even said. "CRC Handbook of Chemistry and Physics 2004-2005 Item# GD0849304857 $45.82 USD 1 $45.82 USD So I was expecting to receive just that. Much to my surprise. What I received was the "Handbook of Chemistry and Physics 1959-1960 edition. This is not okay! I tried to contact Dualj, and all I could get was their website which I had to log in at, but when I entered my account and password. They didn't even know me. I tried everything to get logged on. I entered every number that there was on my order confirmation e-mail from Dualj, to no avail. I entered a complaint with PayPal, who talks good, but apparently their policy is that they could sell me any edition of the same book no mater how old, and it would be just fine. An older novel of the same title would be the same, but a book like this one sold under a different edition is entirely a different matter. I have two earlier editions of this book already. Both of which are far more current than the one that they sent me.

It has been 3 weeks since I ordered a product with expidited shipping, and I have not recieved any thing but automated e-mails from the company. No responses at all, going through PayPal to get money back!