CUSTOMER SERVICE A+
Sam just got me running again in a crucial moment. Forever thankful!
By Cindy
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
184 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
dtgpro.com is listed under Print & Graphic Design.
dtgpro.com (dtgpro.com) has 184 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 147 reviews with 5 stars · Clear filters
Sam just got me running again in a crucial moment. Forever thankful!
By Cindy
Seriously some of the best customer service. They've helped me with lots of little glitches and helped me track orders. I made a mistake a tried a different company but learned my lesson. Won't do that again! Thank you, Sam!
By Christina H.
Thanks Sam!! Great customer service as usual.
By Eddie G.
Fantastic customer service! Specifically Robert Williams, I have an ongoing email with him when I have questions & he responds so quickly. Thank you for your help every single time! My Inspire 1800 was printing black lines & he helped me all day responding back & forth to help me figure out the problem. I appreciate how much time he spent helping me & not giving up!
By Kelly R.
Spot on service! Thank you
By Love
I have ordered the trial and full version for dtf from DTG PRO. This was the only website I could find that would let me use the trial first to make sure I could work with it before purchasing. Their customer service chat is handy, their agent David Smith was very helpful.
By Danny J.
david smith great customer service order went smooth waiting on order to come in 3-7 days free shipping which is best
By Daniel A.
David Smith was incredibly efficient and kind while helping me understand my purchase. He even arranged to have my order expedited and provided his email address for future purchases! Awesome customer service and great products!
By Amy L.