Good customer service and I like the…
Good customer service and I like the products
By susan
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,233 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Number one online destination for everything dry eyes. Shop doctor approved, dry eye products and find a dry eye specialist in your area.
dryeyerescue.com (dryeyerescue.com) has 1,233 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,233 approved reviews, newest moderated first
Good customer service and I like the products
By susan
The order is always delivered quickly, and answers likewise are answered promptly.
By Jim A.
Representative very helpful in modifying my shipment time!
By Bonnie O.
Not satisfied
By N C.
Easy to order and fast delivery!
By David S.
I began using Retaine per my ophamologist's recommendation. Found its dispensing vial very wasterful. Switched to Optase which has small spout that doesn't dispense ingredients accurately. Nothing in the DryEye catalog with MGD protection solves this problem. Spokesman from Dryeye promised to send a sample of product that would satisfy me. Haven't received it yet. Optase is imported from Finland. Why can't DryEye negotiate a new, more efficient dispending bottle for Optase?
By Myron R.
easy and efficient
By catherine M.
First time ordered product on amazon. It came damaged. I ordered from you and it came well packaged
By Kathy M.