Great service!
Great service!
By Customer
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,233 reviews
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Number one online destination for everything dry eyes. Shop doctor approved, dry eye products and find a dry eye specialist in your area.
dryeyerescue.com (dryeyerescue.com) has 1,233 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,233 approved reviews, newest moderated first
Great service!
By Customer
Ordering my product was easy. I received my order in a timely manner.
By Julie W.
I get immediate responses when I email or place an order. Your representatives are polite and very competent.
By Carol C.
Easy to select and order and delivered promptly
By Yolanda Castro de E.
Order lubricating drops for contacts. They expire in 2 months. No other company I have ordered from sells eye product's that expire that quickly. They said I could return for a credit for more of there products and would not pay return shipping. The manager told me the inventory issue is something they are working on fixing. That in itself should have been enough for them to handle this return properly.
By Eric B.
Ordered Purilens in 2 different sizes : thought I could use the 2 oz bottles as a purse-size source of eyedrops. The 4 oz bottles would be ideal for home use. When these arrived, I saw that there is a warning on the box stating that this solution is NOT to be used as an eyedrop!!! When I contacted the company regarding a return, I was informed that not only was I responsible for the cost of return shipping, but that no refund would be forthcoming. I’d only get “store credit. My eye care provider recommended using this company. I will inform him of my disappointing experience with dryeyerescue.
By Nevadakate
Oasis Tears Plus has been very helpful in relieving my dry eye. The vials work better than the dropper, which is difficult to use. Easy ordering. Prompt delivery.
By Christine M.
Very pleasant, efficient customer service reps! Your packaging is superior to all others so I know my drops will not be squished in shipping.
By Elizabeth R.