I did not receive my order placed on…
I did not receive my order placed on 9/8. I have emailed several times along with leaving voicemail messages and no one has responded. I will be doing a charge back with my credit card company.
By Michele T.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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64 reviews
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Thank you for visiting Drug Test Panels. We answer the question "Where to buy drug test kits?". We take special pride in offering our customers the highest quality and most reliable drug testing products available. We stock the largest selection of drug and alcohol testing kits available on the market today for both pre-employment and random drug screening.
Drug Test Panels (drugtestpanels.com) has 64 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 20 reviews with 1 star · Clear filters
I did not receive my order placed on 9/8. I have emailed several times along with leaving voicemail messages and no one has responded. I will be doing a charge back with my credit card company.
By Michele T.
No response to emails to customer service. It's been over two weeks and I cannot get an update on when my order will be shipped.
By Marisa D.
ordered 4/28 - supposed to receive 3-5 days. It is 5/5/26 and no order or response from email.
By Tina W.
I placed my order and it never came. I've emailed, I've called multiple times and no one has reached out to me. feels like a scam site
By BRIAN B.
Placed order on 2/12/26 and paid in full. Sent an email asking for our order. Made phone calls asking for our order. This will be our last order from this company.
By Anonymous
I NEVER GOT MY ORDER. I have tried to contact via email and left a voicemail and no one has contacted me. I feel that the right thing is for me to get my order but be refunded.
By Denise R.
Been calling and emailing for weeks because I received faulty test. No one will respond to handle the matter.
By Lindsey
My order was canceled by the company! I got a refund but nothing explaining why it was refunded...
By Me