Absolutely my first stop for audiophile…
Absolutely my first stop for audiophile gear.
By Cbusser
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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611 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Drop is a company that uses data and insights from community to create and curate products that help fuel people’s interests.
Drop (drop.com) has 611 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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Absolutely my first stop for audiophile gear.
By Cbusser
I was very impressed by Brett's service. He was prompt and followed up. Everything went smoothly.
By RJ P.
They have made a lot of quality gear available to EU customers that otherwise is not sold here or is way overpriced. Shipments have always been fast and I haven't been disappointed so far!
By Kalev E.
Although I'm not keen on the name change from Massdrop to Drop I've still recommended this site to friends a bunch! Especially if there is a hobby that peaks their interests. I've saved hundreds using Drop. Wait times seem to vary from product to product, but I know that's not Drops fault. Having a longer wait time IMO is worth the sacrifice when I can save money. I've never had to return a product to Drop but I would hope it'd be an easy process. I just love this site truly.. the Audiophile community really appreciates Drop and what we've been provided as purchasable equipment here and there. I hope that my interests never die on this site and the community continues to grow and flourish!
By Dilda
Great collection of mechanical keyboard and camping gear and good customer service when (rarely) things go wrong.
By Evan
I've been using (mass)drop for years. As long as you don't mind the occasional half-year wait, you can get some cool, quality stuff for a decent discount, not to mention the new stuff of their own design.
By Valued C.
I’m a mech keys enthusiast. My transactions with drop are very intense. I have 12 ordered completed and 6 to go until now. My experience with drop yet so far so good. Their packages are awesome, their complaint feedback are stunning. Most important thing is my packages arrived in good condition. Wel done Drop!
By Alex
Trustworthy in quality and service.
By Sukin