Good prices
Good prices, good customer service
By Parker
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
611 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Drop is a company that uses data and insights from community to create and curate products that help fuel people’s interests.
Drop (drop.com) has 611 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 364 reviews with 5 stars · Clear filters
Good prices, good customer service
By Parker
Customer service is excellent and their products as well!
By Valued C.
Thanks to Drop, I could get great items at low price. I recommend Drop because they tell us what is the really nice gear. The discussion about items help your decision. So, I recommend Drop.
By Customer
It's a unique business model that listens to the member community. they don't always get it right but they try to make it right
By Johnny
Great products for a good price!
By AG81
There are a few good offers available but I think the shipping rates for international orders need to be better negotiated. Overall has a wide variety of products. Just need to be patience for good offers.
By David L.
I've bought multiple products. They all arrived in perfect working condition.
By Michael Y.
Drop does a great job of offering its users a wide variety of items that are very high quality but at a very good value. I know I can trust that what Drop posts for sale is exactly what I will receive if I choose to participate. Shipping is always timely with good tracking information. If an item cannot be fulfilled for whatever reason, Drop is fast on returning my money to me so that as a consumer, I am not waiting for any refund to be processed. They are a very proactive organization and take great pride in excellent communications and customer service. I will continue to do business with Drop.
By Steve H.