DropReviews of drop.com

Satisfactory customer support. My support request was answered and finished within 45 minutes of customer support receiving it. Shout out Liz.

Support responded same day I opened a support ticket. The issues required me to send the product back and solution was proposed the same day. Was not charged for the returned item. Almost as soon as the product was shipping to Drop, I got a notification that my replacement was on the road.

I am so pleased with my Drop experience. I ordered headphones for my boyfriend and then they went on sale shortly after for ~$30. I reached out to support asking if they would honor a price adjustment and they said they were more than happy to be fair and complete this request. I am so thrilled and really appreciate Katlyn's help. Thank you!!

Shopping part was a breeze. Shipment and everything was on time. Yet that's not the best part. I bought an HD 6XX and a couple of hours later it went on sale. A couple of days later after the item was delivered I emailed them and they made a refund. After I got the item! The fact that they made it days later was amazing. Thank you Drop.

Honored Price Protection with new sales! The item I originally ordered was already on sale when I purchased, but the following day, it had an even bigger discount and Drop refunded me the difference in price. Very happy with their customer service and their timely response!

They were quick helping me with price adjustment. Great customer service. Thanks Katlyn.

I bought a new keyboard from Drop and the next day they had a sale which brought the price down by about $35. I emailed support and they responded to me the same day and issued me a refund of the difference between the two prices. I am very appreciative and can't wait to get my new keys.

They were quick to respond and support me with an issue. Great products and great customer service. Thanks Liz.