Drew was very helpful in sorting my…
Drew was very helpful in sorting my order/shipment details. He followed up with me to offer shipping mod assistance if needed. The website was intuitive to navigate.
By Rick
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
250 reviews
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We are an authorized DJI Dealer & Repair Center offering a full line of DJI products and accessories, customization and upgrades. On top of being a stop shop for all drone related needs, customer satisfaction is our #1 priority. We offer an amazing in store experience, coupled with knowledgeable representatives and an inviting atmosphere.
Drone Nerds (dronenerds.com) has 250 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
250 approved reviews, newest moderated first
Drew was very helpful in sorting my order/shipment details. He followed up with me to offer shipping mod assistance if needed. The website was intuitive to navigate.
By Rick
Very happy with everything they have done for me. Kept me informed during every step of the way. Thanks so much
By Joe
My interaction with Drone Tech Matthew was excellent! He immediately responded to my concerns about my DJI Mavic 3 Classic Drone not connecting to its Crontroller and that was after the drone was repaired for a smashed and severely damaged arm and returned to me. He immediately said to send it back and he would check it out a fix it if needed. Adding that there would be no additional charges for reexamining the drone, fixing it and shipping it back. John Moore Venice, Florida
By Colin M.
Just wanted to add I got my replacement Avata Fly More Kit and a big thanks to Drew at Drone Nerds for helping me all through this bad adventure . Little note the wise , , , NEVER SIGN FOR YOUR PACKAGE BEFORE YOU OPEN IT ! NEVER NEVER !!!!!
By Spencer Boaz ..
Drew was amazing, he was on top of my situation and did everything to solve my problem and get me the drone on time!!
By Tito S.
Michele from from nerds is awesome, I had a concern with shipping and she quickly found out what the issue was and it turned out not to be an issue at all Christmas is saved
By Jay B.
Extremely fast customer service, great selection of items.
By Timothy
my interlocutor understood my request and responded well
By Pascal G.