Drone WorldReviews of drone-world.com

DRONE WORLD IS OUT OF BUSINESS!! I HAVE A BUDDY THAT LIVES NEAR THERE AND HE WENT THERE TODAY TO GET MY MAVIC 2 REMOTE BACK. IT WAS DELIVERED THIS WEEK TO GET THE MAXX MODD AND THEY HADN'T OPENED THE BOX AND HE BASICALLY HAD TO THREATEN THEM FOR THE TO GIVE IT TO HIM. HE SAID THE PLACE IS CLEANED OUT EXCEPT SEVERAL UNOPENED BOXES LIKE MINE. IF THEY OWE YOU MONEY OR EQUIPMENT CALL YOUR CREDIT CARD COMPANY AND GET YOUR MONEY BACK. Horrible, the worst that I've ever dealt with. No emails or calls returned. They have my Mavic 2 controller and I'll probably never see it again. Their website is down. If they owe you money or equipment I suggest that you call your credit card company.

After a bit of research it appears that Stephen McKenna the owner of Drone World also owns Tungsten Rings...www.tungstenworld. It's the same physical address as Drone World. I called them.. (1-800-731-1123) and spoke with a female in sales there inquiring about my order and status of Drone World. She stated that Drone World is folding and that they are working filling orders back to November with what they have in stock. They are apparently also creating a list of partially shipped orders to refund as well as orders not sent at all. Time frame was approximately 6 weeks. Female also stated she thinks Tungsten Rings will possibly be folding soon as well.

I ordered a Tello drone package with three batteries, a charger, Tello drone, GameSir controller and bag on 11/26/2018. I asked by email and phone for delivery estimates, with one response that they were waiting for the controller. I finally received shipment 12/19/2018, short two batteries with a note that the backordered batteries would be shipped in one week. I have not received the batteries and no response from multiple phone and email requests for update. Drone-World prices are no brgain, Shop Elsewhere!

Purchased an item on sale. They didn't want to honor the sale price and after 2 weeks refunded my purchase after the item I wanted went off sale with all other retailers as well. Do not buy, not honorable.

i purchase the mavic 2 pro with the maxx mod kit on 12/26/2018(order#48201) to find out that the extended range remote is extra and if you pick out the mavic 2 pro you will paid $250 extra from advertisement in website.drone world needs to be clear with package deals and not make it seem that you will get everything in package.I have call them and email them numerous time since 1/4/19 and no thor super charger no iPad holder and no email or call. my last email from drone world was on 1/11/19 saying that they will mail it to me in a week and here we are 1/31/19 NOTHING..... I will not be doing business with drone World again for lack of communication and what it appears to me as false advertising.

Drone World seems to be a "fly-by-night" company. They do not have a sales and/or service department. I had initially enquired about getting some mavic platinum batteries with a thor charger. The line was busy and I could only reach drone world via their online form. The rep or bot that replied stated I just needed to indicate the need for the platinum battery at time of purchase. They were obviously busy beyond their capacity due the holiday so I placed my order and tried for days to reach them. No luck! I did however, start getting automated information as to the processing of my order and tracking detail-sure enough they shipped the wrong product! It took another wait to even hear back from them regarding my complaint. They assured me they would make things right as long as I did not open the batteries - which I did not because I do not want batteries that do not match my drone! Eventually I heard from Drone World on 11.01.2019 and replied immediately assuring them that I had not opened the batteries - that was it! I have since sent 2-3 additional emails and called getting no where. This is unacceptable and I believe I should just return the whole $300+ order as this is asinine and completely unacceptable service. I will give Drone World until 25.JAN.2019 to contact me before I take steps to have the entire order returned at their cost and file a chargeback with my financial institution. WORST COMPANY EVER!!!

Great produce, improved operations and quality of video.

My experience with drone world over the past month has not been ideal. However, I spoke with the operations manager recently and he explained why their shipments and response times have been lacking. They treated me in a professional manner and understand people are frustrated right now. All I can say is trust this company, they proved they still deserve my business. After they fixed the issues I was having I have nothing but good things to say.