The mattress is too hard.
The mattress is too hard.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
282 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dromma Bed is the most comfortable and eco-friendly memory foam mattress on the planet. See why the Dromma Bed is the superior mattress in a box choice now!
Dromma Bed (drommabed.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
282 approved reviews, newest moderated first
The mattress is too hard.
By customer
The process from ordering to delivery and set up was very easy. Customer service was very responsive and answered questions quickly. There was not a chemical smell when unwrapping the mattress post delivery. So far, been sleeping on it for a week and it has been great. Would recommend this mattress.
By customer
Mattress is very comfortable. A nice blend of support and comfort. The foam smells pretty strong for a while, so be prepared. It was shipped very conveniently- easy to unpack and set up.
By customer
I ordered based on the ranking and reported low firmness by Consumer Reports. I was disappointed to learn when I contacted Dromma that they discontinued their low and high firmness models and only sold a medium firmness now. I wanted low firmness. The Dromma person with whom I spoke said that the new firmness model was suitable for all people. I ordered it and am sad to report it is way too firm for our liking. We are side sleepers and it is too firm to allow comfortable side sleep. We will be taking advantage of their sleep trial and will be getting our money back.
By Jim in N.
Perfect fit!
By customer
Easy purchase & delivery. Easy to open (queen size) & set up. Bed is soft, but not too soft. I was told that it is a 6.5 - I would prefer a 7.5 - but this is still good. Overall, happy with the purchase.
By customer
The quality is amazing top notch feels so good and quick delivery and amazing customer service
By Brian
Have only had it for three weeks. So far very pleased. Don't know if this is adequate time for a true evaluation.
By customer