I signed up to get 10% off
I signed up to get 10% off Email phone # all the bs to be told purchase didn’t qualify Feel scammed
By Not Karen just D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,293 reviews
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DRMTLGY is listed under Salons & Clinics.
DRMTLGY (drmtlgy.com) has 1,293 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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I signed up to get 10% off Email phone # all the bs to be told purchase didn’t qualify Feel scammed
By Not Karen just D.
I ordered Retinol cream well over a week ago, along with lip balm, and a "mystery gift". Order was finally delivered late last night and the only thing in it is lip balm. Seriously?! When I reached out I had to send pictures, twice, and then was told that they would send me the retinol, add no extra charge, in another delivery. Like you are doing me a FAVOR for not charging me AGAIN for something I already paid for?! GEE THANKS. No expedited shipping, no refund, no nothing for the screw up and me having to wait another 1 week+.
By Eileen P.
I placed an order number 028499137 and they charge me twice and now they say they can’t find the order! My order was $155 and they charged me $310 so they’re trying to get out of giving me my refund! I will contact my lawyer because they are not going to get away with this. This is illegal as hell! Buyers beware! This could be you!
By Melanie E.
I place an order 028499137 and they charged me twice! No one will get back in touch with me and I have emailed them numerous times! They should not be allowed to do this. My order was for $155 and they charged me $310 buyers beware.
By Melanie E.
I changed my default address weeks ago, and my order was still shipped to my old address. It makes no sense.
By Meghan K.
I never wanted the cleanser and now after trying to leave that screen, it's being shipped.
By Holly F.
I had delayed this shipment. Why was it sent?
By HB
I could not manage my subscription subsequently re ordering something. Now I don't know what I will be receiving.
By Lauren H.