The explanation
The explanation
By Jeanette Sylvia M.
Response from Drivse· Jul 14, 2026
Hi Jeanette, Thank you so much for taking the time to leave your review — I really appreciate your feedback and support.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
3,492 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Originating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 1,168 reviews with 5 stars · Clear filters
The explanation
By Jeanette Sylvia M.
Response from Drivse· Jul 14, 2026
Hi Jeanette, Thank you so much for taking the time to leave your review — I really appreciate your feedback and support.
I am giving 5 stars on the condition that the 2.0 is an improved version. I ordered the original at least 6 months ago. It cracked at the handle while changing the filter. I was able to repair it, but the next change it cracked again. I repaired and at the next change it was Crack in 1st spot again and now another. This product has been a game changer for my skin and hair and I absolutely love it. Have recommended to several people who have also boughten and love. I just hope new design is more durable!
By Bonnie S.
Response from Drivse· Jul 14, 2026
Hi Bonnie, Thank you for your thoughtful review and for sharing both the positives and the challenges you’ve experienced. I hear your concern about durability — cracking at the handle shouldn’t happen, and I understand how frustrating that is. I’m glad the shower head has been a game changer for your skin and hair, and I appreciate you recommending it to others. Please email [email protected] with your order number using the subject line “Trustpilot – Shower Head 2.0” so I can personally review your case and ensure you’re supported with the improved version.
I placed an order for 1 Iondrop and was billed for three. I contacted the support team and my order was corrected and my account was refunded. I have not received my order yet. I'm confident any issues i may have in the future will be handled efficiently.
By Teri Mac D.
Response from Drivse· Jul 14, 2026
Hi Teri, Thank you for your review — I’m glad the billing issue was corrected quickly and your refund processed. I understand you’re still waiting on your Iondrop, and I appreciate your confidence in how future issues will be handled. I’ll make sure your order is tracked closely so it reaches you soon.
My skin and hair have improved out of sight and l feel like I am having a spa treatment instead of just having a shower. Thankyou very much for all your help 😍
By Sylvia S.
Response from Drivse· Jul 14, 2026
Hi Sylvia, Thank you for your lovely review — I’m so glad to hear the shower heads have made such a difference for your skin and turned your daily routine into a spa‑like experience. I truly appreciate your kind words and support.
My wife and I both truly enjoyed the old version of the showerhead. The new version 2.0 it’s like no other showerhead I have ever experienced. Thank you very much for coming out with this product.
By tod-robert e D.
Response from Drivse· Jul 14, 2026
Hi Tod, It’s wonderful to hear that both you and your wife enjoyed the old version and that the new 2.0 showerhead has been such a standout experience. I’m glad it’s making such a positive impact for you.
Great custmer service. Neede to stop montly talk to customer service and now its every 6 mts no problem at all
By Jerry B.
Response from Drivse· Jul 14, 2026
Hi Jerry, I’m glad to hear customer service was able to adjust your plan so it now works every six months without any issues. It’s great that the change solved the problem and made things easier for you.
Customer service were extremely helpful and knowledgeable especially John. He made my experience very pleasurable. I would have no problem recommending them. Karen
By warren B.
Response from Drivse· Jul 14, 2026
Hi Warren, It’s great to hear how helpful and knowledgeable the customer service team was, especially John. I’m glad he made your experience so enjoyable, and I truly appreciate your recommendation.
I didn’t have to stress anything I text yall n Drivse they helped me so quick n easy No stress just a happy customer!
By Luz R.
Response from Drivse· Jul 14, 2026
Hi Luz, I’m glad to hear how quick and easy the support team made things for you — no stress and a happy customer is exactly the experience I want for everyone. I appreciate you sharing this feedback.