Not Satisfied
They say they have a "Satisfaction Guarantee" but when I said I wasn't satisfied they wouldn't refund my money because I used the shower head. How do you know if your satisfied if you don't try it? It's garbage!
By Ryan B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
3,492 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Originating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 1,432 reviews with 1 star · Clear filters
They say they have a "Satisfaction Guarantee" but when I said I wasn't satisfied they wouldn't refund my money because I used the shower head. How do you know if your satisfied if you don't try it? It's garbage!
By Ryan B.
Tried to cancel it right after I purchased it they said it could not be cancel because it had already shipped. Four days later I got an email that it had shipped but no tracking number this is the worst company I have ever done business with don't make the same mistake that I did they are the worst oh by the way I still haven't received it.
By Pat J.
DO NOT BUY ANYTHING FROM HERE! I purchased it about a week ago, and a few days later, I received a notification that it had been delivered to my mailbox, but nothing was there. This is a SCAM, and other reviews say that the tracking won't be helpful either. Don't waste your time or money on this!!!
By moka𖦹
These shower heads are made of cheap plastic and require an additional adapter to install. The company refuses to accept returns or offer refunds unless the items were damaged in shipping.They claim that Health laws prevent them from accepting returns. I returned them anyway and cancelled my subscription. They continue to send me replacement filters, charging me about $75.00. Again, they refuse shipping cancellations or returns and refunds! I, again contacted customer support and demanded they cancel my subscription. I would give them 0 stars if I could!
By Ron A.
I tried to cancel this order 15 hours after I ordered it and they refused. When I received it I sent it back according to their instructions and 10 weeks later have not received a refund. Its a scam.
By beth H.
Scam charged me for 36 filters for 140$ and could not cancel the order scam company
By NrFocker
I ordered the showerhead and filters which I received 3 weeks after ordering. Since then they have tried to charge me on my Apple Card 11 times. They continually try charging this but my Apple Card Account declined all but the first charge. I have tried to contact them to stop trying to charge me, but I have received no response. Be careful out there. They are a scam!!!
By Annie Greenfeld F.
Don’t buy it. The ads I watched claimed to have some aroma it distributes, high pressure and to help your skin and hair. None of which has been an experience from this this cheaply made thing. I emailed them about this and they want a video clip of the water pressure and said they never claimed any aroma lol. Reporting to the bbb.
By Becky W.