Great service
Great service
By CHRISTOPHER D.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
593 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars!Give us a call today and see how we can help you save money.
DriveSmart Warranty (drivesmartwarranty.com) has 593 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
593 approved reviews, newest moderated first
Great service
By CHRISTOPHER D.
Their GREAT people. Helped me out alot they are way better then the other car warranty company that I was with
By Charles R.
did no fully explain plan
By Brenda R.
I had an extremely bad experience with this company. I signed up for a free trial and after finding a different company that i choose to go with, i tried to cancel my trial offer with them and it was a natural nightmare. The customer service representative yelled at me and told me that until I had a notarized statement I could not cancel my subscription. I even had to have my American Express Card cancelled and reissued, I am livid
By Donna D.
Glad I chose this company. It will keep my car in top running condition.
By Jill
Jason Ross was very pleasant. He answered my questions and concerns.
By Raquel C.
I was pleased with Shawn B her explained things to my understanding.
By Kathryn F.
I just took my Drive Smart policy out so I haven’t used it yet. Looking forward to actually being covered!
By Ronald L.