Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
593 reviews
DriveSmart WarrantySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars!Give us a call today and see how we can help you save money.
DriveSmart Warranty (drivesmartwarranty.com) has 593 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
593 approved reviews, newest moderated first
I was unknowingly swapped from Drive Time by another company and after paying them and thankfully nothing went wrong, I received a text that said my account was cancelled called the number provided and was greeted by Shawn whom explained to me the situation. Got hooked back up lost my previous downpayment and payments to Drive Time but I am back.
By Catherine C.
He was very knowledgeable of the warranty and I was very good maybe sold me
By George H.
Could not even download.
By Stephen S.
I like it good 😊
By Shawn B.
They are definitely not there when you need them. Don’t send good hard earned money out to this company only to receive bad help. Don’t be fooled by Drivesmart, please read the fine print, first.
By Shirley T.
Nice experience with Kimberlea she was knowable and answered all my questions to get me started
By Terry S.
They help and was good
By customer
1st time knowing anything about this service and signing up so I rated them off of the phone conversation not experience with company..but will give feed back for sure down the line.
By Aadrianne G.
