Kayla was very professional and helpful
Kayla was very professional and helpful
By Gerard M.
Response from DriveSmart Warranty· Jan 26, 2024
Thank you for your kind words. We appreciate your feedback!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
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593 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars!Give us a call today and see how we can help you save money.
DriveSmart Warranty (drivesmartwarranty.com) has 593 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
593 approved reviews, newest moderated first
Kayla was very professional and helpful
By Gerard M.
Response from DriveSmart Warranty· Jan 26, 2024
Thank you for your kind words. We appreciate your feedback!
Excellent, Excellent service. Very knowledgeable.
By Anthony P.
Response from DriveSmart Warranty· Jan 26, 2024
Thank you for your kind words. We appreciate your feedback!
Glen was extremely helpful and told some things I wasn’t aware of and I really appreciated his info
By Dorothy H.
Response from DriveSmart Warranty· Jan 26, 2024
Thank you for your kind words. We appreciate your feedback!
OMG VICKY WAS THE BEST CUSTOMER SERVICE AGENT EVER. SHE REALLY CALMED MY SPIRIT TODAY BECAUSE I WAS FEELING KINDA UNSETTLED UNTIL I SPOKE WITH HER. FIVE STARS TO VICKY THANK U & GOD BLESS HER SOUL. SATISFIED CUSTOMER.. SO FAR
By richard R.
Response from DriveSmart Warranty· Jan 26, 2024
Thank you for your kind words. We appreciate your feedback!
I like to thank Valerie for being a very understanding and very organized supervisor and one of the greatest management to ever be under... They should call her five star val. Thank you for all your help acclimating! With leaders like Valerie Drive Smart will only continue to go up and up. Five ⭐ Val
By Marvin C L.
Response from DriveSmart Warranty· Nov 30, 2023
Thank you for your kind words. We appreciate your feedback!
Marvin L. is the first person I talk to today and he makes me feel so thankful he put a smile on my heart. I appreciate him. Thank you so much Marvin L. He took care of everything for me.
By Andrea M.
Response from DriveSmart Warranty· Nov 30, 2023
Thank you for your kind words. We appreciate your feedback!
I had the pleasure of speaking with Anthony in Customer Service and he could not have been nicer. He answered all my questions and made sure I was confident with the answers. He also took the time to give me the address of who I HAD - tell them why I wrote this letter - should get it notarized and get a tracking number Sincerely Jeane Gieraltowski
By Jeane
Response from DriveSmart Warranty· Nov 30, 2023
Thank you for your kind words. We appreciate your feedback!
great voice communication
By T.A. N.
Response from DriveSmart Warranty· Nov 30, 2023
Thank you for your kind words. We appreciate your feedback!