Helping people
This experience was very helpful and the gentlemen were very kind and patient.
By Patricia S.
Response from DriveSmart Warranty· Jul 23, 2024
Thank you for your kind words. We appreciate your feedback!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
593 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars!Give us a call today and see how we can help you save money.
DriveSmart Warranty (drivesmartwarranty.com) has 593 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
593 approved reviews, newest moderated first
This experience was very helpful and the gentlemen were very kind and patient.
By Patricia S.
Response from DriveSmart Warranty· Jul 23, 2024
Thank you for your kind words. We appreciate your feedback!
Brian was amazing. Courteous, understanding of my needs and questions. Very patient, polite. He rocked.
By Joan W.
Response from DriveSmart Warranty· Jul 23, 2024
Thank you for your kind words. We appreciate your feedback!
Ashliee was absolutely amazing she explained everything to me in a very patient and kind manor. I was extremely pleased with having the opportunity to speak with her. Thank you Ashliee, You are a superstar in my book. I've truly never had such amazing experience.
By Elizabeth P.
Response from DriveSmart Warranty· Jul 17, 2024
Thank you for your kind words. We appreciate your feedback!
Again tried to cancel with drive smart instead I got a consultation about how bad carsheild and other companies aren't good. I really don't like doing business with companies that are forcing and giving me reasons as to why I need their policy ..it's by far the worst experience I've had in years ,exception of Ms Kayla) you can offer me the best deal in the world, but if your arguing me down on why I want to cancel, I can't imagine what it looks like to make a claim.. I do believe I make my own choices. This gentlemen Greg? Was just awful about his competitors, and then sarcastically wished me luck on my parts.. I'm so in disbelief!!!
By AnneMarie C.
Kayla did a awesome job on getting me the best coverage and the coverage I thought I had wasn’t true you guys do awesome work thank you kayla
By Scott S.
Response from DriveSmart Warranty· Jul 11, 2024
Thank you for your kind words. We appreciate your feedback!
The agents I spoke to handled all of my needs throughout phone call and walked me promptly through all the policy. I highly recommend service!
By Consumer
Response from DriveSmart Warranty· Jul 9, 2024
Thank you for your kind words. We appreciate your feedback!
Was very nice and professional. Got me the best rate without having to pay up front. Very willing to help with anything.
By Pamela R.
Response from DriveSmart Warranty· Jul 9, 2024
Thank you for your kind words. We appreciate your feedback!
Overall courtesy and friendly staff.
By Lisa
Response from DriveSmart Warranty· Jul 9, 2024
Thank you for your kind words. We appreciate your feedback!