The transaction was smooth and easy to…
The transaction was smooth and easy to complete. Anthony L. was very helpful and explained everything patiently.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
340 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Caramel is an app and website that makes buying someone's vehicle or selling your own simple, safe, & sweet. But once you find your car or buyer, Caramel handles everything for you. That includes paperwork, secure payment, title transfer and registration, fraud checks, and verification. With the option to add vehicle protection, digital inspection, finance, and transport through our partners.
Drive Caramel (drivecaramel.com) has 340 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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The transaction was smooth and easy to complete. Anthony L. was very helpful and explained everything patiently.
By customer
Prompt and helpful, that's the recipe for good service.
By Richard N.
I have a amazing rep working for this company, he is very knowledgeable and and even helps with explaining the finance options to the customers directly. His name is Anthony and he does amazing work I always recommed him to any new dealers i meet.
By AUTO NATION & BIKES L.
Anthony Lotardo is the man, he is always there if we have any questions or if we have any application issues that we need help with, he would Gide us throw. I would highly recommend him to any other Dealers.
By Vik from Nove A.
What a great experience with Drive Caramel! They take care of all the paperwork, and protect both the buyer and seller.
By Peter L.
Timely and detailed explanation on the status of my title transfer.
By James A.
I have purchased many cars on eBay, but none in the last several years. This process with Caramel made life significantly easier on the trust factor, as well as the registration option. The customer service was prompt via both phone and email as well.
By Ronnie
I worked with Anna. She was very knowledgeable about the process when I purchased my vehicle on ebay and next steps. She communicated very clearly and was happy to answer questions along the way. Overall a great buying experience with Anna's help.
By Paul C.