All of team members I spoke with…
All of team members I spoke with offered assistance in a courteous manner, responded promptly, professionally and followed up as stated. Great experience
By Hernan G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
340 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Caramel is an app and website that makes buying someone's vehicle or selling your own simple, safe, & sweet. But once you find your car or buyer, Caramel handles everything for you. That includes paperwork, secure payment, title transfer and registration, fraud checks, and verification. With the option to add vehicle protection, digital inspection, finance, and transport through our partners.
Drive Caramel (drivecaramel.com) has 340 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Sales 5.0Showing 246 reviews with 5 stars · Clear filters
All of team members I spoke with offered assistance in a courteous manner, responded promptly, professionally and followed up as stated. Great experience
By Hernan G.
Working with Riley from Caramel has been a total game-changer. As a new dealer, the amount of paperwork and logistics can be overwhelming—but Riley took all of that off my plate. He walked me through the process with patience and expertise, saving me hours of time and hassle. His professionalism and responsiveness made everything smooth, efficient, and stress-free. Couldn’t ask for a better rep or a better platform to partner with. Caramel is the real deal—thanks to Riley!
By Thunderbolt M.
Caramel has finally figured out what no one else has been able to do. They offer a great platform to make long distance car selling and buying transactions, with financing available, warranties, and getting out of state registrations and titling handled as well!
By Mike S.
They are hands down the easiest lenders that our dealership works with. They take care of everything and their buy rates are better than others. Highly recommend.
By Highline Auto Sales L.
We’ve had nothing but the best experience. Anthony always goes above and beyond to help us! Great customer service, very helpful, friendly and supportive!
By Ilija K.
ANTHONY AND THE TEAM ARE GREAT TO WORK WITH , THEY DO WHAT THEY SAY THEY CAN DO !!!
By DON G.
I have been doing business with Caramel and they have been awesome. Matt is my rep and he is very responsive and quick to help and answer any questions promptly.
By Jamie L.
Fantastic company to sign up with for all dealers if you are new to the business or you been in it for a while. Having Caramel has an option for lending is a plus. Easy working reps, fast approvals and less paperwork!
By Corsa G.