The staff was very helpful
The staff was very helpful, in guiding me through the checkout process. A representative named Kyra, was especially helpful. She resolved several issues for me.
By Anthony
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
340 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Caramel is an app and website that makes buying someone's vehicle or selling your own simple, safe, & sweet. But once you find your car or buyer, Caramel handles everything for you. That includes paperwork, secure payment, title transfer and registration, fraud checks, and verification. With the option to add vehicle protection, digital inspection, finance, and transport through our partners.
Drive Caramel (drivecaramel.com) has 340 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Sales 5.0Showing 246 reviews with 5 stars · Clear filters
The staff was very helpful, in guiding me through the checkout process. A representative named Kyra, was especially helpful. She resolved several issues for me.
By Anthony
The total experience with BaT auction has been great and exciting so far. Specially when I had to contact BaT and Caramel customer service. In Caramel everyone has been kind and polite, I talked twice Jessica and she is wonderful when it comes to explain all steps and status of case transactions. So thank you everyone for being so helpful.
By BCastillo
Megan and Taylor
By customer
Taylor was very friendly, helpful, and patient!!
By Jake
They have been extremely helpful in helping me to navigate through the purchase process.
By Mr. B.
Good experience
By Karl H.
Allyson was extremely nice, handled my issue quickly and competently. A pleasure to work with her.
By Gary V.
Amazing customer service
By customer