Ordered their product back in November…
Ordered their product back in November 2024 for $42.00 all of a sudden three months later in February they’re charging me $50.00 for something I didn’t even order!!
By Jonathan W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
195 reviews
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With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV, General Catalyst, and Sequoia. Learn more at www.drift.com.
Drift (drift.com) has 195 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
Showing 142 reviews with 1 star · Clear filters
Ordered their product back in November 2024 for $42.00 all of a sudden three months later in February they’re charging me $50.00 for something I didn’t even order!!
By Jonathan W.
While the product is not bad, their business dealing is a scam. They add you to their subscription without your knowledge and then charge you even after you have cancelled subscription.
By Protectingustheconsumers
Do not buy. Wish I had read the reviews. Rubbish and sign you up for a subscription without your consent and then won’t cancel it.
By Lisa
Signed me up with a subscription without my consent. Garbage product
By Kris K.
Bought two of these car air fresheners. One of them had no smell at all and the other lasted one week. Rip off. Wont be buying again
By Margaret A.
Really disappointed lasted no longer than a cheap free one a car wash gives you. Great hype shame product doesn’t live up to it. Won’t buy again
By A B.
Received a broken item. Did not receive reply to my email for the last 3 months.
By Rj
Dreadful company. I ordered a product in December 2024 - it never arrived. I sent email last week 21 Jan 2025 - ignored. They then took more money from my account. I am instructing my bank to get my money back tomorrow. SCAMMERS
By David P.