Don't waste your money
Don't waste your money. Wish I'd read these reviews before I ordered. They took ages to arrive, don't smell and was also charged £7 on delivery as they hadn't paid the postage their end.
By Liz B.
Sunday, November 8, 2026 · Customer reviews of US businesses
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1,836 reviews
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Drift (drift.co) has 1,836 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
1,836 approved reviews, newest moderated first
Don't waste your money. Wish I'd read these reviews before I ordered. They took ages to arrive, don't smell and was also charged £7 on delivery as they hadn't paid the postage their end.
By Liz B.
Shocking - want to cancelMy subscription and the website just does not allow u to. The chat bots also can’t help. Stay well clear.
By Chris H.
They are not upfront at all about the fact that you’re signing up for a subscription when you think you’re doing a one time order. Just got an email that my next shipment was getting ready. Then you have to set up an account and click thru a ton of “are you sure?” crap to cancel a subscription you never wanted in the first place. I’m so sick of the sheisty subscription crap these businesses pull . I got the pine air freshener and it made my car smell like pine and BO. I could not figure out where the BO smell was coming from for several days, bc it didn’t smell like that when I first opened it. The BO smell dissipated after about a week and now it just smells very mildly of pine.
By Nicole
I placed an order July 27, 2025 and received that August 1, 2025. I requested on the same day to cancel my wood order and change my order from wood to stone and that I would pay the difference or create another order. The customer service at drift was unaccommodating. I placed another order July 29, 2025, two days later, for some stone products. I checked the order status and I have a delivery date of August 9, 2025. This is ridiculous. I also found out that when I purchased products from drift that I'm also agreeing to a monthly subscription; also not cool. I have cancelled my subscriptions and am leaving drift. I am a paying customer that was treated expendable. These are not sound business practices; predatory and lack of customer service caused the loss of a customer. But hey, what do they care? Others will buy and get billed subscriptions right!
By YONAS E.
Impossible to cancel, the scents used to be good but have slowly become very ineffective.
By michael
Wish I’d read the reviews instead of succumbing to social media ads 🙄 rubbish review from me, no smell by end of day 1 😏 what a waste of money
By Harpers
Fraud cheating. This owner and his family is cursed forever. Don't order anything from drift. I ordered jenja leather chappal for Rs 599 but received local platform chappal worth lesser than Rs 100. Hello remember one thing what you sow that only you'll reap. Don't be overwhelmed of cheating the customers. You and your family members are going to reap it soon.
By Jehamahimashanthi V.
Every order is a subscription and they will not answer or reply!!! Total scam!!!
By Jasmin