Very helpful.
Good product and GREAT customer service. They stayed in constant contact until my problem was successfully resolved.
By RW M.
Sunday, November 8, 2026 · Customer reviews of US businesses

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301 reviews
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Dribbleup is at-home fitness made fun! We offer Smart Gear that pairs with your phone or tablet to provide instruction, track progress, and motivate through the Dribbleup App. Our products include Smart Basketball, Smart Soccer Ball, Smart Baseball Glove, Smart Tennis Racket and Smart Fitness Gear, with more to come!
Dribbleup (dribbleup.com) has 301 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 204 reviews with 5 stars · Clear filters
Good product and GREAT customer service. They stayed in constant contact until my problem was successfully resolved.
By RW M.
Great customer service experience. I ordered 2 of the basketballs for my kids for Christmas. I didn’t not receive part of my order and contacted customer support. They were prompt in their response and they rectified the problem right away.
By Latrisha C.
I ordered a basketball dribble up set. The package was delivered, I'm not sure if my neighbor lied but it wasn't there. Thank to the Dribble Up family, they were able to send another basketball set. Thanks again.!
By Anthony Slater J.
This review is regarding customer service as my son has not yet received the skill building system since it’s a Christmas gift. However, I had an issue upon purchasing and submitted an email regarding the discount code not being applied. I was so pleased when I received a response to my email IMMEDIATELY and a refund of the difference was promptly issued. Now that is great customer service! ~DJackson
By DJackson
I ordered 2 of the basketballs for my grandsons for Christmas. I didn’t not receive part of my order and contacted customer support. Not only were they prompt in their response but, they rectified the problem.
By seacorra W.
We have been using DribbleUp for years and have consistently had great experiences. Their products are great and customer service is top notch! Thank You DU!
By Kristin S.
Great customer service was able to resolve my issue in just one email.
By Evelyn J.
We had to exchange our package. And when we contacted customer service. They were quick to resolve the problem and we received a return label almost immediately.
By Doug