Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
320 reviews
DREOSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
No.1 Tower Fan & Space Heater Brand in the U.S. Get the latest tower fan, pedestal fan and air circulator fan for your cool summer with DREO.
DREO (dreo.com) has 320 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
320 approved reviews, newest moderated first
I use my Chefmaker everyday. When the probe died I contacted customer service and they replaced it within days. They were out of stock on the Canadian site but they took care of it. Great product and great service.
By Essential G.
Überschrift: Dreo Pilot Max S – top Gerät! ⭐⭐⭐⭐⭐ Der Dreo Pilot Max S hat mich begeistert! Er ist deutlich leiser als mein erstes Modell, läuft sehr ruhig und zuverlässig. Auf Stufe 12 ein Orkan, auf niedrigen Stufen kaum hörbar – perfekt für Tag und Nacht. Die Oszillation ist genial, wenn man nur Teilbereiche belüften will. In heißen Sommertagen macht er das Wohnzimmer angenehm frisch.
By Tom
I pre ordered a Dreo Baristamaker Frother back in September of 2024. I did not receive the item until mid October. A few weeks ago, it started having issues while trying to make a cold foam. It shut off early and got extremely hot with the smell of burning wires and smoke. I contacted Dreo customer support. After several emails and few photos, they sent me a replacement in less than a week. Thanks Dreo Scott.
By Scott B.
Fast shipping, package arrived in perfect condition, setup was easy. And our tower fan works wonders! It was easy to pair with the app. Admittedly, I haven't used the app very much once I added Dreo to my Google account, which gives us the ability to use voice commands around the house, but overall the Dreo app is nice. There have been times where I think the fan is off/not running, when it actually is. Settings 1-3 are virtually silent in our environment. You can definitely hear settings 4-6, but man does this thing kick around a lot of air! I wouldn't hesitate to add another Dreo fan somewhere in the house in the future.
By Bert
Quiet and cool, good value for the price.
By maria A.
My fan randomly turned off. After only 3 Emails, My new replacement fan was shipped.
By J T.
The first fan I purchased was stolen from my front door. I had bought the insurance. I filed a police report and the insurance had second fan shipped to me; this time to my work address. It came within a week and I love it! it's quiet and well made. Thank you!
By carole C.
Andrea handled my case very efficiently. She verified my claim and had a replacement unit shipped pretty quickly. The replacement unit is working fine and I'm very pleased with her efforts. Bravo to Andrea!
By Eli
