DreamrunsReviews of dreamruns.com

I have ordered a lot from Dreamruns lately and initially was very happy with their prices and selection. I am building a garage bike workshop and am building my first mountain bike, and I have ordered many of my parts from these guys. This week, however, I received an order which did not include 2 things I had paid for (disc brake levers). When I contacted customer service, they just told me “warehouse said it was in there”, and that was it. Then they sent me a copy of the delivery notification. What?! Truly terrible…

I ordered a pair of Burton Women's BOA Felix Snowboots in Blue/Gray from Dreamruns, they put a pair of Limelight Snowboots inside of the shoebox of Felix and shipped to me. After receiving the wrong item, I immediately contacted my shipping courier for camera footage, and provided all the evidence to Dreamruns. No apology or reasonable solution, Dreamruns would only refund if I return the item on my own costs, and then never replied. Ridiculous inventory mgmt and customer service, customer should never pay for their fault, not to mention their staff could've been benefiting from such stealthily substitutes for times.

Ordered a pair of Smith 4D Goggles which was listed on sale for a good price. After 2 days got an email from them saying :- Due to an inventory error, we are unable to complete your order. Refund has been initiated. I don't expect this from an e-commerce site. complete waste of my time.

Your Web page and manual for the G4 Gimbal are very confusing. Out of 5 stars I give your manual one star. The unit only gets one star because Gimbal generated noise is conducted to my Sony action cam microphone thru the mounting. The noise is loud enough to damage any conversation we are recording. Fix the paper work and get rid of the noise & the Gimbal will get 5 stars.